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One for One
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TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

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 The One for One movement is about people making everyday choices that improve the lives of children. Check out all the ways you can get involved.
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Our Movement

Our Movement

Our Movement

Our Movement

What is Style Your Sole?

A Style Your Sole party is people coming together to express themselves and help children in need by customizing their own blank, canvas TOMS.

TOMS would love to help you host your own TOMS Style Your Sole party. Whether you are styling TOMS for a baby shower, with your sorority, with your youth group or for an event in your community, a Style Your Sole event is all about creativity.

Participants are only limited by their imaginations, and no two SYS events are the same. Here are some things to keep in mind to make your event a success and create a unique experience for your guests as they help put shoes on the feet of children in need.

Step 1

First, select a date for your event that works for your guests. Once this is decided, you can start promoting and getting people excited. Remember to collect money from your guests before the event, including shipping costs.

Step 2

Next, you will need to place your bulk order NO LATER than 2 weeks before your event to ensure your shoes will get there. We STRONGLY suggest ordering all plain white canvas TOMS because we have all sizes in stock close to 100% of the time. This will prevent any delays on your order and ensure each guest has shoes to style. The white canvas classics are also the easiest to decorate and customize! These styles are $44 per pair. Any orders of 25 pairs or more will receive 10% off available men’s, women’s, and youth sizes can be found on our website at www.TOMS.com

Step 3

Invite local bands or artists to join your event or create a combination event that incorporates elements of our Art Show or Documentary Screening. See the attachments to read more helpful hints on hosting a successful event and to get the creative juices flowing. Let us know if you have any questions and thank you for helping spread the One for One movement.

 

Preparing for Your Party

Download the Style Your Sole checklist to learn how to prepare for your party.

Email us to host a party: StyleYourSole@TOMSshoes.com


Style Your Sole Image Gallery