TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service EmailTOMS Shoes Customer Service PhoneTOMS Shoes Customer Service Live ChatTOMS Shoes Customer Service Twitter

Horizontal Dotted Line

TOMS Video

TOMS Shoes

TOMS Community

TOMS is Hiring

TOMS is Hiring

Interested in learning more about career opportunities? We're always on the lookout for the brightest and best as our TOMS family continues to grow.

Bookmark and Share Learn More

Turning Heads Around the World

International Press

Great news! TOMS was recently featured in magazines from Korea, the UK and Spain! As you already know, the One for One movement gaining more support means more shoes being given to the children who need them.

Bookmark and Share Learn More

TOMS Shoes on ABC’s Eye on L.A.

TOMS Shoes on ABC’s Eye on L.A.

ABC’s Eye on L.A. featured TOMS on May 15th! They interviewed Blake about what inspired the One for One movement, and the growing following behind the brand.

Bookmark and Share Learn More

TOMS Community


email

twitter

myspace Facebook YouTube Twitter

 

product reviews

product Black Siebe Perforated Nylon Women's Classics 
by Melanie
5 stars

"These are a great alternative to plain black flats. They go with almost everything and they're super comfy! Love them!"

product Earle Canvas Classics Tiny TOMS 
by Liz
5 stars

"My hubby & I recently got the Earle. We are so excited that you made them in Youth & Tiny TOMS sizes. We recently had a family photo taken of all of us wearing our Earle's!! "

product Black Hass Printed Burlap Men's Vegan Classics 
by Taylor
5 stars

"I love these. My second pair of TOMS is even more awesome than the first. They're really neat and comfortable."

How We Wear Them

We encourage our fans to show us both the practical and creative ways they wear their TOMS:

How We Wear Them

Happiness Guaranteed Happiness Guaranteed

Your shoes will fit perfectly... if not, we make Returns & Exchanges easy. You see, we want you to be happy. More...


email text chat twitter