TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service EmailTOMS Shoes Customer Service PhoneTOMS Shoes Customer Service Live ChatTOMS Shoes Customer Service Twitter

Women
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New Styles

Morocco Women's Vegan Classics
Morocco Women's Vegan Classics
Morocco Women's Vegan Classics
Rose Powdered Wool Women's Cordones
Ash Canvas Women's Wedges
Plum Wool Women's Cordones
Saffron Cord Women's Classics
Snow Leopard Women's Vegan Classics
Love Is The New Black Women's Vegan
Black Canvas Women's Wedges

Classics The original TOMS: simple & comfortable. In a variety of fabrics, colors & patterns.

Seaport Women's Vegan Classics
Seaport Women's Vegan Classics
Seaport Women's Vegan Classics
Yellow Bridgeport Linen Women's Classics
Black Siebe Perforated Nylon Women's Classics
Ash Canvas Women's Classics
White Canvas Women's Classics
Blue Sumatra Women's Vegan Classics
Purple Sumatra Women's Vegan Classics
Grey Hass Printed Burlap Women's Vegan Classics

Cordones Wearable with or without laces, and with the signature TOMS toe stitching.

Blue Harbour Women's Cordones
Blue Harbour Women's Cordones
Blue Harbour Women's Cordones
White Harbour Women's Cordones
Plum Wool Women's Cordones
Indigo Powdered Wool Women's Cordones
Rose Powdered Wool Women's Cordones
Slate Wool Women's Cordones
Yellow Portsmouth Women's Cordones
Pink Cousteau Organic Cotton Women's Cordones

Wedges

Cranberry Canvas Women's Wedges
Cranberry Canvas Women's Wedges
Cranberry Canvas Women's Wedges
Ash Canvas Women's Wedges
Black Canvas Women's Wedges
Midnight Blue Canvas Women's Wedges
Red Stripe Calypso Canvas Women's Wedges
Navy Stripe Calypso Canvas Women's Wedges

Wedding Styles Great styles for weddings!

White Harbour Women's Cordones
White Harbour Women's Cordones
White Harbour Women's Cordones
Silver Women's Glitters
White Canvas Women's Classics
Gold Women's Glitters
Natural Canvas Women's Classics
Cortazar Women's Cordones
$25 TOMS Gift Card
Red Canvas Women's Classics

Linens

Yellow Bridgeport Linen Women's Classics
Yellow Bridgeport Linen Women's Classics
Yellow Bridgeport Linen Women's Classics
Light Blue Bridgeport Linen Women's Classics
Maroon Bridgeport Linen Women's Classics
Red Bridgeport Linen Women's Classics

Glitters The classic TOMS shape in eye-catching, sparkling colors to dress up any look.

Silver Women's Glitters
Silver Women's Glitters
Silver Women's Glitters
Gold Women's Glitters

Artist Customized Classics, uniquely designed by TOMS resident artists.

Gabe Lacktman Women's Cross-Hairs
Gabe Lacktman Women's Cross-Hairs
Gabe Lacktman Women's Cross-Hairs
Gabe Lacktman Women's Aqua Fade
Tyler Ramsey Women's Hand Painted

Wrap Boots Stylish boots that you can wrap up the leg and adjust to fit your style.

Black Vegan Women's Wrap Boots
Black Vegan Women's Wrap Boots
Black Vegan Women's Wrap Boots
Olive Vegan Wrap Boots
Rust Vegan Women's Wrap Boots
Red Vegan Women's Wrap Boots
Navy Women's Vegan Wrap Boots

Vegan Styles made from a blend of recycled materials, with no animal byproducts.

Love Is The New Black Women's Vegan
Love Is The New Black Women's Vegan
Love Is The New Black Women's Vegan
Morocco Women's Vegan Classics
Snow Leopard Women's Vegan Classics
Habitante Women's Vegan Classics
Black Vegan Women's Wrap Boots
Olive Vegan Wrap Boots
Rust Vegan Women's Wrap Boots
Navy Women's Vegan Wrap Boots

Special Collections

Tyler Ramsey Women's Hand Painted
Tyler Ramsey Women's Hand Painted
Tyler Ramsey Women's Hand Painted
Gabe Lacktman Women's Cross-Hairs
Gabe Lacktman Women's Aqua Fade

More TOMS Stuff

Women's TOMS Flag Shirt
Women's TOMS Flag Shirt
Women's TOMS Flag Shirt
Black Hat = One Pair of Shoes Given to a Child
$25 TOMS Gift Card
Unisex TOMS Flag V-Neck Shirt
One Hat = One Pair of Shoes Given to a Child
$75 TOMS Gift Card
Women's Drop TOMS Shirt
TOMS Shoe Drop Necklace

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