"Tom’s has a great concept; buy a pair of shoes to provide a pair of shoes for someone in need. I would so love to be able to contribute. But their shoes simply do not fit properly. If I get the proper size for my feet, the shoe will not stay on my foot. My heels lift out of the shoe. If I get a size to stay on my heel, the shoe is too short and hurts my feet."
Overall rating: 3.9991646 / 5 from 1197 reviews.
AI Generated Review Summary
The Womens Valencia Platform Espadrille Niagara Mist Chambray Dot features a chambray textile upper with dot detailing and a rubber outsole. Customers praise the quality, style, and look of the shoes, though opinions on fit and comfort vary. The CloudBound™ Insole offers all-day comfort, and TOMS' commitment to social and environmental impact is highlighted.
Summary topics
- Product Quality: 4%
- Product Style: 4%
- Product Look: 13%
- Product Color: 6%
- Shoe Fit: 13%
Review topics: ["size","fit","length","issues","color","fabric","quality","shipping","look","feel","comfort","shoes","pattern","style","height","toms","width","detail","design","pair","snug","stretch","feet","espadrilles","platform","wear","tom\u2019s","compliments","tom","option"].
Review highlights
- "Love the style - love the sparkle - love the fit and comfort!" —
- "Perfect fit, color and comfort :pink_heart:" —
- "and fit my very wide foot well." —
Reviews
A fan!!!…. But not a future customer
"They are so pretty, but keep slipping out in the back… i usually wear a size 9. 5 and I had to return those and get a 9 and they still slip out the back… plus I would order more shoes online ( since they’re so many beautiful styles), but it’s too risky with your complicated returns and restocking fee of 15$ 🙁"
Comfy and stylish!!!
"Versatile shoe that can be worn with a casual or slightly dressier outfit. Great for summer looks! So comfy that I was able to stroll around Venice all day!"
I like but don’t love.
"I am a true size 7 and these are snug. I also wanted them to be a little bit more cushy in the sole and they are kind of hard which make my feet feel tired after some wear. Also the shade of pink is very light- they look like my skin. Not terrible but not quite what I was hoping for. I love Tom’s in general yet these are not a favorite."
Very Good Looking -- not dorky!
"These are darling shoes, without being cutesy or dorky -- both of which I don't work for me. They're quite comfortable, and don't look like silly Keds, because they have the elevation of the platform; the fraying gives them a worn-in look, but the shoe is dressier than Walk Hero, or the like. Toms never disappoints!"
Toooo big
"I loved the look of the shoes however way too big. They slipped off my heel with every step I attempted. The sole was also very hard to bend. I need to return, how do I do that?"
"My shoe is coming apart after beeing worn maybe 3 times unhappy customer"
Worst customer service
"The return policy is horrid, they charge you a restocking fee. I tried the brand for the first time seeing some cute shoes. . Not knowing how fit ordered several pairs. Kept two returned the rest. Hit with a fee for each pair. Will never order again from this company. Especially when so many other brands do not charge for returns. So much for customer service. Extremely disappointed"
Love these!
"I love the color, style and height it gives me. I did use inner back of heel pads to keep shoes from slipping off."
Great white sneakers!
"I bought one pair - loved them bought a second pair of white ones for tge future and one pair for my daughter! Love them! True to size!"