Wrong color
"The shoes were comfortable, but the color pictured was very different than the color I received. My experience with the company after was not great either. I got AI generated responses to my concerns, and the return took forever to process. (it still has not). If a company like Amazon can process my refund the same day I drop off something for return, it seems like the technology of your company must be very archaic comparatively if it takes 10 days for you to do the same thing."

