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TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service EmailTOMS Shoes Customer Service PhoneTOMS Shoes Customer Service Live ChatTOMS Shoes Customer Service Twitter

Style #005027B10-RNEWP

Top Sellers

Indigo Powdered Wool Women's Cordones Saffron Cord Women's Classics Silver Women's Glitters    

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Black Canvas Men's Classics Olive Canvas Men's Classics Navy Canvas Women's Classics Dolina Women's Cordones Mairal Women's Cordones

How We Wear Them View All

  • Sharon: My MOM loves her new TOMS!
  • Laurin: I loveeee my Red Cordone Tomss!
  • Megan: I wear my Red Newport Cordones in downtown Salem.
  • Josef: Riding around in my Red Newport Cordones!

Reviews

Submit Your Review
Amazingly Adorable shoe!
Sarah

7/17/10

I love this shoe! Bought them a few weeks ago and am obsessed. Every time I wear these out I get compliments and questions! They look amazing with blue jeans and jean shorts, too! I don't lace mine, I think they look cuter without. As far as sizing goes, I found that these are looser and breathe less (read: hotter foot) than the original canvas or linens, but they're sturdier, too. Love love love, they fit my style perfectly! Ordering my fourth pair now!!!

Laces!
Hannah

7/6/10

I wasn't sure about this style when it first came out, but when I saw the red stripes I fell in love. It was tough to decide if I wanted to lace them, but finally I came up with this: I laced them, but instead of a bow i tied off the extra laces inside the shoe and cut them off. It looks soo super cute!

So cute!
Meg

7/2/10

Before I got these I was worried they would be too big and would eventually stretch out, but they fit perfectly. I get compliments on them everywhere I go, so it's a great chance to spread the word.

Best Ever!!!
Yay!!!

6/29/10

These are my first pair of toms and I love them!!!! They go with anything and are soooo comfortable!!!I'm totally going to buy some more!! They are so cute!!

<3
Lexi

6/26/10

i think these are super cute! my friend has them and they are reall cute! i think you should make more newport cordones in pink or blue! thatd be real cute(:

size 6?
mec

6/20/10

Will you all have a size 6 any time soon?? I've been saving up for these shoes, and now none are available in my size! :)

amazing
johanna

6/16/10

i just received these in the mail, pretty sure they're my favorite so far. these are now my 5th pair of TOMS. love them!!

so hard to find my size
dallas

6/13/10

well it took me two days to finally find a site that sells these in my size. cheaper too ha! second pair of toms. my first pair which i'm wearing right now JUST got a hole in the toe. i've had them for a whole year, when most shoes last me 3 or 4 months. i can't believe how durable they are. can't wait to get my newpo cordones! toms needs to restock their inventory it sounds like!

Favorite Shoes of All Time
Allie

6/11/10

I absolutely am in LOVE with the Red Newport Cordones! And all Toms shoes in general, they fit soo comfortably and are SO CUTE. I can't wait for the classics to come back in stock, I don' t think I could go back to any other kind of shoe again! I HIGHLY RECOMMEND!

Love them!!
Tomsluver

6/10/10

I recently got a pair of Toms and they are my new favorite shoes! I was on a trip is D.C. and they were so comfortable to walk in! I LOVE them and will definitely buy more of their products!

Loving it!
Sar Sar

6/7/10

I just got mine today and i lovee them! They fit just to size. Wonderful!! But does anyone know if they can get wet?? They wont get ruined will they?? i love them too much!

More Colors Please!!
emily

6/6/10

I'm in love with the style of these shoes but already own red TOMS. So please make more colors.

I'm a believer!
Ms. Em

6/6/10

My grand-daughters are wearing Tom's like crazy, so I just had to have some, too! Got these cuz I love the stripe. THE most comfortable shoe I've ever worn, and will be buying more! Love that they're donated to children in need!

Pleas please Men Sizes
TomTom

6/5/10

please please please please make these in men sizes i love red shoes!!! the Cordones are my favorite toms im in them anytime im wearing shoes ive given up on any other shoe i put on now because it has not been as comfortable.

Awesomeness
Laurel

6/5/10

I'm the only one at my school with these shoes and I get compliments all the time because they're so awesome..but then again aren't all Toms just amazing? As for sizing, I'm a 7 and they fit great, a bit roomy in the toe area. If you've got the money, you should get them!

Mens???
Nico

6/4/10

They should totally make this style in mens because i would buy them and wear the piss out of them. they look amazing but there not in mens so i cant look amazing in them:(

amazing.
h/feather

6/2/10

I love these shoes so much. They are really comfy and fantastic.Soo fantastic. Especially the sailboats inside.

size?
question asker

5/30/10

how do these sizes run? I usually wear a 7.5 to an 8. would it be better for me to order up or down?

love!
Michelle From Hell!

5/27/10

these are defs gonna be my second pair of toms. i'm madly in love with these! they're a must have

Can't wait :) Aritzia carrys TOMS!
Robyn

5/25/10

I was shopping at the Eaton Center in Toronto last weekend and i was soo thrilled that Aritzia carries Toms! they had these shoes , but not in my size :( they only had a 6.5 and i am an 8. lol i tried jamming my foot into the shoe and my friends thought i was insane :P. Can't wait for my size to arrive :)

Love!
Kelli

5/19/10

I love these shoes!! They're my 4th pair and I try to wear them almost everyday!! I think my other TOMS are feeling a little left out :P I wouldn't recommend one TOMS shoe over another because they're all fantastic, and these get added to that list!!

Vegan please!!!
Annie

5/17/10

make these vegan so i can buy them!!!

mens?!
tomtom

5/14/10

please make these in mens sizes! a lot of the mens shoes are boring and just plain colored....make more of the womens shoes into mens sizes please! unisex shoes! :)

awesome
Sooj

5/12/10

these are a nice bold red but it doesn't scream loud.
Tone them down with a pair of jeans (they look amazing with jean shorts) and these are really comfortable.

I'm glad i got these as my 2nd pair of TOMS

LOVE'N it
Ally

5/2/10

to those of you who find that they smell... try wearing them with the kinds of socks that you wear with flats... they are perfectly not seen and are thin so your shoes will still fit! when i first started wearing toms i had the same problem... and now its sooo much better (:

Cordones In Red, How Fun Is That!
Marchie

4/30/10

These are great in that they're comfortable, and to use or not to use laces that come with them, well you decide your style. The soles are sturdy with part of the sole like a fuzzy feel overtop of the hard rubber sole, and the other part of the sole being just rubber sole too make it a really great shoe with grip.
i like this color as a has a spring/summer look. Don't be fooled because the red design looks bold. It is classy and sassy with a lot of compliments from people.
I wear a W9 and have a narrow foot, so the cordones work a little better for me & I don't have to use the laces. I did however wash them to make them a little narrower in the center arch area (I have flat feet) and to make the heel not slip as much.
*NOTE* - TOM'S recommends NOT to wash their shoes, but here is what I can suggest. If you use the newer HE machines & you wash in the gentle cycle on cool water settings, then you put them in an HE dryer on the dryer rack (the HE machines comes with a dryer rack you place in the dryer and set your shoes on the rack & turn the drying cycle to rack dry) then the shoes dry at a lower setting, almost an air dry. I have washed all my Tom's this way and it didn't shrink them in length.The shoes did great and none of the ones I own have fallen apart.
This comment is for people who have normal width ( medium) and a narrow mid area of their foot and a narrow heel.
*NOTE* Like I said TOM'S does NOT recommend washing their shoes in a washing machine or in a dryer.
I wanted you all to know what I have done and has worked for me.
TOM'S shoes fit, true to size in length, but everyone foot may be wider or narrower.
Hope this helps across posting on reviews.

vegan..
Rachell

4/28/10

please please please please make these vegan. I would buy them in a heartbeat. I love the design and style so muchh.

For Guys.
Josef

4/28/10

I have to say, i am a guy, but these shoes were so steezy i had to buy a pair. Maybe in the future youll come out with some cool guy Cordones.

With or Without laces
Jessie

4/26/10

I wear mine with laces. I like the support, but they look just as cute without. Hope this was helpful!

Oh how I love TOMS
T

4/25/10

I bought these today and I can't stop staring at them on my floor. I can't decide whether to wear them with or without the laces. Which one do y'all think is cuter?

Awesome!
isaguzz

4/25/10

These were my first Toms and I love them!!! They fir me perfectly. It's true that they aren't as bright, but that made me like them even more. They are so comfy! I'm already thinking about what other pair of Toms I'm gonna get

pretty good
Emma

4/23/10

i loovvee theese shoes! they are super cute, comfy, and totally adorable! the only reason i give it 4 stars is because if you were them with no socks they get kindaa smelly... but other than that i love them! i already have 6 pairs of the original style toms and by far theese are the best!

Just Got Mine
Lori

4/22/10

I size is perfect, they feel great and are made well. I can't wait to buy my next pair.

SIZES
Emmie

4/18/10

I have completely fallen in love with these Toms, I have the money, I just need my size! I want them so bad.

size?
ilovetoms:)

4/18/10

These are adorable!! I would love to own them.... however, do they run true to size? I have a pair of classic TOMS that fit me perfectly (size 8 in women) and I'm wondering, would a size 8 work for me in these too? Thanks for the help:) These are adorable shoes!

great all around
Shona

4/16/10

I got mine a week ago, and I've worn them every day since. I was happy that they weren't quite as bright as they look on here. I work at an Assisted Living facility, and the residents love how "snazzy" they look. They are still comfortable after working in them for 8 hours.

Aira Cordones
Lauren

4/16/10

ive been wanting some toms for a REALLY long time now and i saw some of these aira cordones that are white with like brown leather but I CANT FIND THEM!! D: it would be AWESOME if you could get some in stock PLEASE :)

Dissapointed.
Lol. What?!

4/14/10

I went to a store to buy my TOMS but I was dissapointed to find out they weren't as bright as the pictures. My black ones are sooo comfy &&&&&& cute! :D

I'm in love with TOMS Shoes.
Brittany

4/13/10

This is my second pair of TOMS shoes and I couldn't be happier with my choice. I admit, it did take a lot of debate. Being that I'm a women's 11, and some reviews suggested to order half a size up, I was worried size would be an issue. Thankfully it's not- what so ever. They fit wonderfully, feel wonderfully, and match with just about anything, at least that I own. I can't say enough how much I love what TOMS is and has done for children, and just for that reason I am 100% positive I will be buying TOMS for years and years to come. My next goal- get the rest of my family wearing TOMS! Wish me luck!

LOVE THEM!
Allie

4/13/10

i am LOVING these shoes-- i tried them on at a store before i had any toms, and now that i have the canvas oline ones, i will definately BUY THESE next (:
sooo cute without laces and love the cause!

My first Toms
Nadia

4/7/10

My first Toms, and definitely not the last.
These are the most comfortable, perfect fitting shoes, with arch support which I really need! The material is also very strong and not cheap at all. I have gotten SO many compliments on these shoes, and I've fallen in love with them.
I have to admit...
I first heard about Toms from Joe Jonas tweeting about them, I checked them out and saw how great the cause was and decided i would get a pair.
I love them, and I'm proud to wear them. :)

(=
kericasablancas

4/3/10

i am in love with these. they fit perfectly, and have more padding than the regular style, much more comfortable, love love love them so cute and perfect<3

Wonderful
busymom123

4/2/10

My children got me hooked on TOMS. I ordered this pair and love love love them.

<3 them!
taylor :]

3/31/10

i love these! but at first i was having trouble deciding which ones to get -- the linens or these... if that sounds like you then definitely get thee! plus they fit perfectly and dont give me blisters inlike mot he with my wide feet =]

First pair
SnoKoan

3/29/10

I decided to go with the Red Newport Cordones for my first TOMS shoes. They are wonderful. Surprisingly with a good quality insole. The canvas isn't cheap feeling and thin. It's actually medium-thick material and very well constructed. For me they fit perfectly/true to size. I'm a size 6 in womens. Snug with athletic socks but fine with low ankle thin/average cotton socks. They come with laces but I think they look better without them. Looks great with a pair of dark denim. I'm surprised it hasn't sold out yet.

don't know wich ones to get
confused

3/25/10

I LOVE these shoes! I don't have any pairs of TOMS yet but I hope to get some soon. I can't decide which ones to get. I like these, the yellow linens, and the red classics. Do any of you have a suggestion?

Love!
Jenna

3/25/10

I just got these in the mail, and I immediately put them on and they are so adorable! If you are unsure of the purchase, but are leaning towards yes, then go for it, they are great and I got so many compliments in just the first day of wearing them.

In answer to ALY
Maddie

3/23/10

canvas definitely has stretch to it. I have a pair of the classic toms as well as a linen pair, and I've found that both mold extremely well to the foot.

HELP
Aly

3/19/10

love Love LOVE my Linen toms, but I want to buy these to. My Linens fit perfectly because there is a slight natural stretch to linen, but not sure about the canvas. Do they have a little stretch too, or should I go up a 1/2 size. ANyone with both styles PLEASE let me know, want to order soon

Adorable
Eden

3/18/10

Now I don't know which pair to get!! I LOVE the gray, black, and these cordones. which are the best?!?! I love these. they wouldn't match with everything soooo hard to say

=]
Eden

3/18/10

Now I have no idea which pair of Toms i'm gonna get. way to make the decision more difficult! These are adorable. Red doesn't match with everything. but i feel like theyre the cutest. should i get these, the black cordones, or gray ones??!!

:D
Justine

3/18/10

Say hello to my next pair of TOMS.
These WILL be in my life.

Price
Kizzle

3/17/10

They're so expensive because with each shoe purchase you pay for a pair of TOMS for a child who needs shoes. Do you not know what TOMS is all about?

Great Shoes
Mosel

3/16/10

I just got these in the mail yesterday, and I wore them all day! I absolutely love the, they're comfy, and a great fit. At first I was concerned they would be too tight because they were a little hard getting on, but they fit fine. The canvas and the soles are much better quality than I expected. I definitely agree with helloisa22, they look better without the laces. I totally recommend these shoes!

eh
Jeyco

3/14/10

Cute, but why so expensive for cheap canvas?

:)
helloisa22

3/13/10

when i was 10, i had a pair of canvas loafers that looked exactly like this pair. comfortable, fit true to size, and they strike the perfect balance between color pop and solid basics. they look better without the laces.

good
san

3/12/10

nice but why not some more selections in colors, please.

Awwsome.
Cals

3/11/10

They're SO cute and they go with everythinggg!

Red Newport Women's Cordones $69.00

Go beyond familiar harbors in Newport Cordones in red. Read More


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Availability: In stock

$69.00
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One for One

Product Details

Inspired by the weathered deckhands who explore the corners of the world. TOMS Newport Cordones convey this spirit of ocean adventure in bold Spring colors. TOMS Newport Cordones in red.
• Sail-inspired natural canvas heel patch
• Hidden elastic straps for secure fit, even without laces
• Solid rubber Cordones outsole for increased durability
• Soft leather insole with EVA cushion
• Arch and heel support