Welcome to the website of TOMS Shoes, LLC (together with any of its subsidiaries or corporate affiliates, "TOMS," "we," "us" or “our”)! At TOMS®, our goal is to protect the privacy and security of your personal information.
Information we collect from or about you may vary depending on how you use the Website, your visit(s) to the Stores, and information you may choose to provide to us and to other sources.
TOMS® collects information from you when you choose to provide it to us. This includes, but is not limited to, individually identifiable information, such as your full name, a user name and password, email address, phone number, physical address, credit card information and other billing information.
Examples of ways in which we may collect such information from you include the following:
You can choose not to provide us with Personal Information, but then you may not be able to fully take advantage of certain features of our Website and we may not be able to provide you with certain products and/or services.
Cookies: Certain parts of our Website require cookies. You may adjust your browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of our offerings. However, you can still place orders over the telephone by contacting our customer service number at 1.800.975.TOMS (8667).
Information Collected From Other Sources: We may obtain information about you from other sources, including commercially available sources, such as social networks, data aggregators and cooperatives and public databases. This information may include name, demographic information, interests, and publicly-observed data, such as from social media and shopping behavior. We may combine the information we receive from and about you, including the information you provide to us, information we receive from third parties, information we automatically collect (as explained above) and information provided or collected offline including when you shop in the Stores.
We may use the information we collect from and about you for the following purposes:
We do not share, sell, lease or rent information about our customers to unaffiliated third parties, except in the following circumstances:
Shopping with TOMS is easy and we strive to ensure that your information is safe and secure. As a result, TOMS® has implemented certain physical, administrative, and technical security measures to protect against the loss, misuse or alteration of the information you provide.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee our security measures. We are not responsible for circumvention of any privacy settings or security measures.
When using the Website, you should ensure that there is no unauthorized access to your account information by limiting access to your computer (or other device) and browser by signing off after you have finished accessing your account.
If you are a California resident, you may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the address below.
We do not intentionally collect personally identifiable information from children under the age of thirteen (13). If you are under the age of thirteen (13) you should not register, order, purchase or provide information to or from TOMS®. If you have knowledge that a child under the age of thirteen (13) has submitted Personal Information to us, please email us at firstname.lastname@example.org, and we will remove that child's personal information from our files.
You can (a) access, correct, or update your Personal Information, and/or (b) disable your online account to prevent any future purchases through that account. You can make these requests by emailing your request to TOMS® Customer Service department at email@example.com. Please clearly label the subject line "Corrections / Disabling Account," and do not email your credit-card number or other sensitive information. In specific circumstances, proof of identity and payment may be required.
If you would like to unsubscribe from receiving marketing or promotional emails from us, please click on the "Unsubscribe" link contained in any promotional email or contact us at firstname.lastname@example.org (and put "Unsubscribe" or "Opt Out" in the subject line).
We may link to or offer some of our services in connection with third party websites or applications, which may have different privacy practices. We are not responsible for the practices of such websites or applications, and we encourage you to read and fully understand their privacy policies.
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at email@example.com or write to us at:
TOMS Shoes, LLC
5404 Jandy Place
Los Angeles, CA 90066
Attn: Legal Department
© TOMS Shoes, LLC. 2006-2015, all rights reserved.