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One for One
  • TOMS Shoes Customer Service Team

 

Your satisfaction is important to us, so we have the TOMS Happiness Guarantee. Here’s how it goes:

 

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and whose main mission is to make you a happy TOMS customer-for-life. We’re on the frontlines every day – we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

 

So give us a shout, we’d love to hear from you!

 

We’re here from 6 am – 6 pm PST M – F. If you need to contact us after-hours, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 6am – 6pm PST M – F and 6am – 3pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

 

Hope to talk soon,
The Shoe Crew

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 The One for One movement is about people making everyday choices that improve the lives of children. Check out all the ways you can get involved.
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our movement

Video: Campus Clubs at TOMS

 

 

 

The world around you is waiting to be changed. It is waiting, desperately, for good ideas, and passion and belief. You don’t have to wait until you’re out of school. You don’t have to wait to be heard or to make change.
TOMS realizes that the best ideas and the rawest passion often come from the freshest minds. There are others like you, who have joined our Campus Clubs and found like-minded individuals to connect with. They are amplifying the message of conscious consumerism, helping children in need, and being heard through their choices. Join us in a TOMS Campus Club: we need all the help we can get, and in return, you will learn more, motivate more people, be more inspired, and gain more valuable experience.

Fill out the application and we’ll connect you with the club at your campus. Or if there isn’t a TOMS Club at your school, we’ll help you start one.

Practical skills: You’ll gain valuable experience in Marketing, Event Planning, Promotions, Viral Marketing, Networking and Leadership. You will ultimately receive a letter of recognition highlighting your involvement. And each month, one Campus Club will be featured on the TOMS Blog for the world to see.

*Applications are reviewed once a month, so don’t get discouraged if you don’t hear from us right away. We’ll get back to you!