TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service EmailTOMS Shoes Customer Service PhoneTOMS Shoes Customer Service Live ChatTOMS Shoes Customer Service Twitter

Womens Navy Canvas Classics TOMS Shoes Side
Womens Navy Canvas Classics TOMS Shoes Zoom
Womens Navy Canvas Classics TOMS Shoes Side
Womens Navy Canvas Classics TOMS Shoes Hero
Womens Navy Canvas Classics TOMS Shoes Top
Style #001001B07-NVY

Black Canvas Women's Classics
Olive Canvas Women's Classics
Ash Canvas Women's Classics
Red Canvas Women's Classics
White Canvas Women's Classics
Natural Canvas Women's Classics

Top Sellers

Pink Murray Organic Cotton Women's Vegan Classics Red Canvas Women's Classics Grey Hass Printed Burlap Women's Vegan Classics    

You may also like

Black Canvas Women's Classics Olive Canvas Women's Classics Ash Canvas Women's Classics Red Canvas Women's Classics Dolina Women's Cordones

How We Wear Them View All

  • Hannah: Wearing my TOMS while zip-lining in Costa Rica!
  • Maggie: I wear my TOMS on the swingset in the park!
  • chona: My FIRST pair of TOMS in navy CANVASS blue! They are super comfy and I wear this to work.
  • Noura: I wear my navy TOMS everywhere!

Reviews

Submit Your Review
TOMS=Love!
Stephanie

7/28/10

These shoes are amazing! I've had them two days, and I don't think i'll ever be able to wear flip flops ever again. Within

love, love, love.
ped

7/23/10

First pair of toms, and i'm obsessed, I love them! So comfortable. I can't wait to get more :)

Me Gusta!
Aaqilah :)

7/15/10

Just got mine today! So happy! =) At first I was skeptical about the fit because they were a little snug. After wearing them around for a couple hours, they started to fit PERFECTLY! They're sooo comfy. :) Love em'!

Super Awesome!!
s

7/14/10

I just got these shoes today and they are fantastic!! These are my first pair and I will definately be getting more soon!! :) They are very comfortable and feel like slippers. I have a feeling that I will be wearing these shoes everywhere!! :) Not only are the shoes great, but the cause is also. I feel good knowing that I just purchased a pair of shoes for a child in need :)

LOVE them
Emily

7/13/10

these were my first pair of toms and i wasn't so sure how much i would like them until they came and I was hooked. These are so comfy and amazing! i love them sooo much, INCREDIBLE shoes!! My favorite shoes EVER! :)

im obsessed!!!!!!!!
tommy girl

7/4/10

ive wanted TOMS for a while, and i finally got them a few weeks ago and i have literally worn them everyday. i have the same size foot as my mom and she started wearing them so were getting more pairs to wear haha they are incredible! a little pricey, but kind of worth it because i am obsessed!!!

Fierce shoes!!!
Fiercegirl:)

7/3/10

I love my new TOMS! I just got them today and I can't keep them off my feet they're sooo comfy and CUTE!! I'm fer sure buying more soon!

AMAZING,
Chloe

7/1/10

My first pair of TOMS and they're SOO comfortable! They feel like socks. They're a little pricey, but all brand name shoes are. And they're pretty cheap for brand name. Very high quality for a good cause! :D

Amazing!
Rosebud

6/28/10

I have owned these shoes for around a month now and I LOVE THEM! I was skeptical of TOMS at first, but now I can't wait to get more! They are so comfortable and light weight! They match pretty much everything and look super cute with capris! Very satisfied with my TOMS!

LOVE.
AnalilliaX

6/25/10

I have 3 pairs of Toms... But I can't seem to get the sizing right... All I've ever gotten are 6's, but the ones I recently bought are a little too big... Are they ever gonna make a 51/2? The 5 is too small... and the 6 is too big... Help!

Uh Oh! I feel a new feddish coming on!!
Moooooriah!

6/25/10

All right. I looooove TOMS. My friend has a pair but his feet are super huge. Haha. I wear a size 9 so what size should iget when I decide to buy them?

A Class Act
Bella

6/21/10

These are my third pair of TOM's and I have to say, they are perfect and perfectly comfortable. If you haven't tried out a pair, try out the classics in any color and you will not be disappointed.

awesome shoes!
bbrook

6/21/10

i got my toms last week and they are so comfortable! i wearr them everywhere and the navy blue goes with evertthing!!

First pair, great pair!
Ains

6/10/10

These are my first pair of TOMS and I LOVE them! I wear them all the time. The only trouble I have ahd is that they are a little loose in the heel but I got used to it eventually.

:D
eibbA

6/10/10

Great shoes. I got mine in today!

????
figgirl

6/10/10

Love, love, love these shoes!! I just recieved mine today, and I'm curious about the fit..can anyone help? My big toe touches the end of the shoe when standing, will that be okay...do they stretch???

Awoesome!!!!
lovestoms

6/8/10

toms are sooo comfy and match almost anything !!! always get them small bc they strech... youll love them and it's a GREAT cause for kids in need!

LOVE THEM!!
Nae-naeL

6/5/10

This is my first pair of TOMS and since seeing them I've gotten really excited and just couldn't be more excited to finally get a pair! I jsut lvoe shopping and this is even better, shopping for a cause! Plus they're soo comfy! When I bought them someone else was getting some too and said they're super comfy and feel like slippers, and guess what? They're totally right! Where them with ballet flat socks so it'll keep your wonderful TOMS smelling fresher : ) These are absolutely amazing shoes that I recommend to everyone!

Superb!
CR

6/2/10

Navy canvas TOMS are a necessity for your year round wardrobe. They are PERFECT!

Great Shoes
Danielle

6/1/10

I just got my first pair of TOMS today and I love them. Although, I have to exchange them for a smaller pair because I ordered a half a size too big. They do stretch out, so it is not good if they are big to begin with. My Nike gym shoes are a size 8, but I take a Toms size 7.5 (hopefully this helps if you are not sure which size to order). But, I do love the shoes! They are so comfortable!

toms r greatt :]
lolo

6/1/10

i luv my toms i just ordered the navy blue ones today :] can u please make pink ones ive been wanting pink ones like a rose pink cuz i want new ones for school well anyways toms r great shoes i recommend them plus ur donating a pair 2 a child in need :}

toms
2 many shoes

5/31/10

I just got mine 2day! navy blue but they only thing is that they are starting to give me blisters .But they fit perfectly. I just put band-aids on my heels. But I'll were them anyway!

First pair of toms, and I'm already looking to buy another pair!
Lea

5/28/10

I love my TOMS! They're so comfortable, they're like wearing slippers! And they're so versatile, I can wear them with anything. This first pair will most definitely not be my last. The only problem is that I have narrow feet and these are a bit wide, but it doesn't get in the way while walking.

CAN YOU SAY * A M A Z I N G* .
*...SHOEE LOVAH...

5/27/10

ahhhh , i love tomsshoes ! they literally feel like soxxxx . ihave them in N A V Y B L U E . they go with everyyyything. YOU NEEDAH PAIR TRUST ME. THESE SHOES ARE THE RAGEEEE . its also greatttt to knoww you're helping someone in need. I < 3 themmmm && you W I L L too !

Restock!
I'm a Tom's Lover and I don't even own a Pair!

5/18/10

So i wan't TOMS soooo badly....Let me rephrase that. I want Navy classics in a size 10 TOMS sooo badly!!! please restock! I love TOMS!

I WANT SOME
Allie

5/18/10

I have tried on a pair of friends and they are AMAZING. I am LITERALLY BEGGING you to please, please, please, restock on the classics. I WANT MY OWN TOMS SO SO BADLY.

REstock!!
Emma

5/17/10

I really need a size 7! Could you restock... pretty please?? :)

I want a pair!!!!!!!
Woogs

5/16/10

I have a wanted a pair for a really long time...but my size is always sold out. My brother got a pair last year and LOVES them and i really want the navy blue ones...please restock...i need a size 6!!!!!!! RESTOCK SOON!!!!!

A MUST HAVE!
Ashley

5/15/10

I love these shoes! They are so comfortable and perfect for the summer! They feel like socks haha! Just like everyone else has said, they go with ANYTHING! light jeans, dark jeans, khakis, skirts.... you name it! THESE ARE A MUST HAVE!

awesome
Raquelcupcake

5/15/10

you need to get this navy classics in 9.5 I love this shoes.

Best...shoes....EVER!!
Micahel C

5/12/10

These shoes are the best shoes that i have ever purchased, hands down. They are stylish, comfy, and totallty go with anything! I love love love mt TOMS. So get a pair and see for yourself what we are all talking about! You know you want to! :P

Amazinggg!
Caitlin

5/11/10

these shoes are soo amazing! They fit my feet just right. And they go with everything and anything, I would get these shoes if I were you((: <33

Amazinggg!
Caitlin

5/11/10

these shoes are soo amazing! They fit my feet just right. And they go with everything and anything, I would get these shoes if I were you((: <33

I think I have a problem......
Hanna

5/10/10

Well first off I LOVE THESE SHOES!! But I think I have a bit of an addiction to them. Right now I only have one pair. D: And i've worn them almost every day since i got them. So they are pretty beaten up. I need a new pair soon or mine are going to rip to shreds. But I like so many of them that I don't know how i'm going control myself. I just want so many pairs. AHHHHH!!! I think I need an intervention.
PS. These shoes are AMAZING. :D

NEED
kaybay

5/10/10

i neeeeeeed these shoesss! no have size 8 in navy =( peas restock

To Kristaylynn:
Nicole

5/8/10

I would get your regular size 6. A 5 would probably be to small. I wear I 5.5 and I bought Tom's size 6. They are a bit loose, but I wear socks with them most of the time anyway. Toms are a bit tight and first, but stretch out to be very comfortable.

amazing
kristaylynn

5/5/10

i wear a 6
what size should i get? :o

ahhh
kristen

5/5/10

please restock on classics. especially these. these became so popular. hurry. hahah i love these shoes.

to thia
kenzie

5/5/10

id get her an 8 bc the vegan shoes stretch a bit and u dont want them to fall off he feet! lol

Love
Thia

5/4/10

Need help my mom wears 8.5 what size should I get her?

LOVE
Steph

5/2/10

I love TOMS and what they do. But I recommend you buy a little bit smaller than what you normally would wear because they do stretch if they are canvas or linen. I love TOMS please do something good and help someone

Width ?
Amanda

4/30/10

I am looking to get a pair of Toms, but I am not sure on how the sizing is. I was wondering if they are narrow or if they run wide or if they are in between? The widest part of my foot is my toe area. I was wondering if anybody had a problem with width. Do they stretch out?

Great mothers day gift.
Christina

4/28/10

I bought these for my mother for mothers day and ended up giving them to her early because i couldn't wait. We where the same size so it was easy since i knew my size in these all ready. I did get a size bigger just because i couldn't fit my foot in the size i usually wear. I'm glad i did because they fit my mother perfectly.

Size Question
Mele

4/25/10

To answer the question below about size, if I were you I'd get a 7, because though the canvas does stretch a tad and adjust to your feet, your toes would easily show through & leave an imprint underneath.I'm an 8 1/2 but I went with a 9 to be safe and I'm REALLY glad I did. Hope you enjoy your shoes as much as I did mine! :D

Size?
(:

4/23/10

if im a size 6 1/2 to a 7 which size should i get in Toms?

Awesome!!!!!!!
Navy girl

4/22/10

i lov these! so worth it ! match with everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

i luv toms
christina

4/18/10

i luv these toms i wish they just had them in
a 5 1/2 ! but i luv toms

I adore these!
Libby!

4/17/10

You've seriously no idea how much I adore these shoes. Who's the designer? You're brilliant. I think I love you, d00d. I've yet to get this pair, my friend gave me the olive green pair that didn't fit her anymore and I love them so much!

I <3 TOMS!
Ana [0_<]

4/16/10

i just heard about TOMS shoes not too long ago, but i feel like i've heard of them before. I have no idea how i stumbled upon the website, and can't seem to remember at all. BUT, i'm so glad i did! i too, bought my shoes a day or two after the DW/oS event....and was anxiously waiting to get them, once i did i put them on, and at first they felt like they were hurting my feet, but i guess it happens with most of the new shoes.... of course, i kept wearing them long enough for me to get used to them, and now, they're soooooo comfortable! i like that the classics are priced around the same price as Vans® or other well known shoes, yet this company takes a step further than all, i love that for every pair we buy, one is donated to a child in need.... TOMS shoes, we need more companies like YOU!! i also love that we get some goodies in out box.... so thanks again! i'm planning on buying a lot more shoes from here... :]

WOWSER!
Jackie

4/15/10

I just got my TOMS and I can all ready tell that they will stay glued to my feet. These are wonderful!

Great shoes, GREATER cause :D
Mele :]

4/15/10

I'd known about TOMS for a little over a year, but never really checked out their website. The day I did, I noticed an article on their front page entitled "CBS Covers TOMS In Ethiopia", the country caught my attention, me being a full blood Ethiopian, & I quickly clicked the link & watched the video. Five minutes {and many tears} later, I was unhesitantly ordering a pair, assured that in the end I would get a great deal, & someone else in my country would also :]

I LOVE MY TOMS
emily!

4/14/10

I LOVE MY TOMS SO MUCH! its such a great cause and i get soo many compliments on mine every day that i wear them! not many people in my town have them yet and now everyone wants them! i'm in love!

Please help!
Nidiaaaa.Lol(:

4/14/10

My older sister got a 6 but they felt tight on me. I was thinking about getting a W6.5. Do they stretch out? Should I get a 6 or 6.5? Please HELP!!!!!!!

AMAZING!
Amanda(:

4/12/10

These shoes are the best ever. i have the shiny silver ones, but these are my favorite. More laid back like me. they are so comfortable! and for such a great cause. thank you TOMS for all you are doing! :)

COMFORTable
chigo

4/12/10

i bought these on April 9th the day after ODWS, when i first put them on they were extremely comfortable and the color looks great on my skin-tone;; man i love these beautys so muchhh

cute !
snickers

4/10/10

theese are sooooo cute and comfortable plus they go 4 a good cause !

most comfortable shoes i own
Becca

4/9/10

I got these just today and I love them sooo much and they fit just right. I have a small foot (size 5) and they have them in every size which is great because I really wanted to be apart of this great cause plus they are so cute.

My first pair and I love them!
Love my shoes!

4/9/10

I'm in love with my new Toms. The are comfortable and cute!

Love Them!
Jorgie_11

4/9/10

I absolutely love these shoes. I doubted them at first, but when I wore them, I absolutely loved them. They are so cute, and different. I plan on buying a new pair VERY soon. :DDD

ahhh-mazing
lauren

4/8/10

i love toms so much! so comfy and for a great cause! :D

love
abby

4/5/10

i love toms soooo much i have 9 pairs and never get sick of them!!!!!!!!!

4/4/10
BeLLa213

4/5/10

I just got these shoes yesterday and i love em love em! They r so comfy but i got them in my size which is 6 1/2 an they fit a tiny lose i should have got size 6 but im still happy with them and im planning on buying another pair;)

im loving my navy canvas classics!
Hannah

4/5/10

I just got a pair two days ago, and I've fallen in love with them! I feel like I'm walking on clouds! I did have to get one 1/2 size down from my normal shoe size since they are stretching. But otherwise, these are my new favorite pair of comfy kick-back shoes!

So comfortable!
Summer Lovin'

4/4/10

I am obsessed with these shoes. I just got them a few days ago for my 20th birthday and I don't want to take them off! So comfortable! I did have to return my first pair for a half size smaller (I'm usually an 8.5 but needed an 8 in the end) but they got exchanged very quick. I'm very happy with them and will be purchasing another pair in a different color!

Divine
comfort lover

3/29/10

I've been walking around in these for weeks, and they're super comfortable. They've stretched to fit my foot. They're perfect for traveling because they're easy to slip off at airport security and cute enough to wear walking around cities. Definitely do it. I'm a size 9 in dress shoes and sneakers, and size 9 TOMS fit me perfectly.

What size to get?
Flowerchild

3/27/10

Everyone knows all shoes run differently when it comes to size. Does anyone know if these run a bit big or a bit small? Just trying to get the right size! Thanks :]

<3
NATLOVESTOMS

3/25/10

I got mine last....well October so i've had them for about 6 months now and they are only startiing to show some wear and tear even though i've worn them almost every day. Everyone loves them and they go with just about anything! Such a great pair of shoes!!!!!!! <3

Oh! And something else!!
Jacq.♥

3/23/10

I started the trend with Toms at my school!

8 pairs!
Jacq.♥

3/23/10

Awesome. Awesome. Awesome. I have 8 pairs and they N E V E R R R R get old! I am so welcome to all the children in need for buying them 8 pairs. Thanks Toms!

toms= my life.
Claireeee!

3/19/10

These shoes were my christmas present and i love them! THe navy goes with tons of outfits and they are super comfy. Everyone at my school loves them because they are cute and different! yay TOMS!

i loveee these shoes!
katherine

3/14/10

These shoes are adorable and i get so many compliments on them! and they match everything! (: buy some today!

AMAZING SHOES!
Brittney

3/12/10

these shoes are absolutely amazing, i have had them for about a week now and i am already in love with them. they are cute and comfortable, just about every girl at my school has a pair <3

toms, i love you guys!
emily

3/12/10

i have 5 pairs of toms. they fit perfectly and i can work in them for 13 hours and my feet don't hurt! they are the best! get you some! or 5!

best shoe ever!!
Rebekah

3/10/10

i love TOMS!! one of my close friends has a ton and said they were amazing!! well i got some for my birthday and i never want to go back to anything else!! TOMS rock my world :)

When i'm flying
MacKenzie

2/12/10

I've worn TOMS all over the country and the globe. When you're traveling and walking for 8 hours a day, the shoes you're wearing have to be comfortable. I always wear my TOMS when I know I'm going to be on my feet all day because they never rub blisters or make my feet hurt!

When i'm flying
MacKenzie

2/12/10

I've worn TOMS all over the country and the globe. When you're traveling and walking for 8 hours a day, the shoes you're wearing have to be comfortable. I always wear my TOMS when I know I'm going to be on my feet all day because they never rub blisters or make my feet hurt!

Navy Canvas Women's Classics $44.00

The ultimate feel good purchase: ultra-light, comfortable canvas Classics in navy Read More


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One for One

Product Details

The ultimate feel good purchase: ultra-light, comfortable canvas Classics in navy

The foundation to the One for One movement: TOMS Original Classics. When Blake saw the traditional alpargata in Argentina, he recognized a solution to the shoeless children enduring hardship around him, and started TOMS. Argentineans have worn this style of shoe for generations, and now you can too. Enjoy this rebirth of a tradition with TOMS Original Classics in navy.

Canvas upper
Soft leather insole
Arch and heel support
Durable rubber outsole