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  • TOMS Shoes Customer Service Team

 

Your satisfaction is important to us, so we have the TOMS Happiness Guarantee. Here’s how it goes:

 

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and whose main mission is to make you a happy TOMS customer-for-life. We’re on the frontlines every day – we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

 

So give us a shout, we’d love to hear from you!

 

We’re here from 6 am – 6 pm PST M – F. If you need to contact us after-hours, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 6am – 6pm PST M – F and 6am – 3pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

 

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service Email TOMS Shoes Customer Service Phone TOMS Shoes Customer Service Live Chat TOMS Shoes Customer Service Twitter




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Navy Canvas Men's Classics side
Navy Canvas Men's Classics hero
Navy Canvas Men's Classics top
Navy Canvas Men's Classics side Navy Canvas Men's Classics hero Navy Canvas Men's Classics top
Style #001001A07-NVY

Reviews

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5.0 based on 57 reviews

  • TOMS=AMAZING

    12/6/11

    Micah

    I got my first pair of these exact toms and i freaking love them soooo much a lot of kids at my school didn't like them but i love them and they fit good and are soooo comfortable and there for a good Read More..

  • Let your imagination flow.

    11/23/11

    Ben Swaim

    I totally used these pair of TOMS at my design party. I drew a New York City cityscape with stars in the sky. LOVEEE them <3

  • Simple

    9/26/11

    Diego

    I Bought these on friday, they fit so well, i love their simple style, plus they go with everything. I'm a walker and walk with my toms make my walks so comfortable. If you buy them on a smaller size  Read More..

  • AMAZING

    6/24/11

    klnDVLJ

    at first when i got them i was hesitant on the size i am a 11.5 and i went down to an 11 they fit great. At first i did not wear them because i was hesitant about them and what to wear them with. On Read More..

  • gUhQakKWEPgRfTw

    5/9/11

    Hayle

    Glad I've filnaly found something I agree with!

  • Awesome

    5/7/11

    Genesis

    I just got mine yesterday I put them on right away and use them, very comfortable…..I like how STYLISH they are...!! People look at you feet like WooW! is very cool that they come with a flag and a st Read More..

  • get them!!!

    4/24/11

    zack

    i got these in February and they they still fit and look good as new! awesome!!

  • Best Shoe Ever

    4/23/11

    Justin

    There so easy to slip on no laces....flippen comfortable......stylish!!!!!!!!!!!!!! I have 3 pair soon to be 4!!!

  • TOMS shoes are awesome!!:)

    4/22/11

    Martin

    I just bought a pair of TOMS last week and they're wonderful and fit just right for summer!!

  • Awesome!

    4/12/11

    Austin

    I just got mine today and I love them! They are super comfortable and are for a great cause! I've never spent more than $30 on walking shoes, but I don't think I'll buy anything else from now on.

  • Amazing!

    4/11/11

    Shelton

    I bought these shoes yrs ago and they are still awesome! They were tight at first, but eventually they fit great!

  • Great shoes

    3/31/11

    James

    i jus bought some today it was amazing! Super comfort!

  • Great shoes!

    3/15/11

    Rob

    This is my second pair of Toms and I like these even more than my first pair. I have wide feet and was always concerned about how Toms would feel but no problem. After a few days, they conformed to m Read More..

  • O..M..G!!

    3/4/11

    Edward

    I LOVE these shoes! I just got these and I got a typical color that would go with anything to make sure I liked them, and I love them. I will definitely buy more. :)

  • Amazing!!!!!!!

    2/28/11

    Tyler

    I just got my shoes in today. Love them.

  • Awsome

    2/25/11

    Misael

    These shoes just have a amazing color. When I put them on i juust couldn't stop looking at my feet. The color is what draws me and /i dom't know why. Go TOM'S!

  • Flippng Amazing!

    2/8/11

    Gopher

    I bought a pair today in the store and I was skeptical at first that they would be comfortable b/c I have a high arch and a wide foot, they are some of the most comfortable shoes I've ever owned the f Read More..

  • First pair, DEFINITELY not the last.

    2/8/11

    Ty

    This was, as stated above ^ this was my first pair, and at the time when I got them, they were super tight, almost uncomfortable. however, within 2 or 3 days of solid wearing them, they fit just fine! Read More..

  • AMAZINGGGG!!

    9/13/10

    Matthew

    They start out a little tight at first, but they are veryyyyyyyyyy comfy. The more I wear them the more i fall in love wit TOMS

  • amazing!

    8/29/10

    Aniyah

    THese are really great shoes! comfy, and very versatile.

  • I looove these shoes!!

    8/4/10

    Yippee4TOMS

    I absolutely love my TOMS! I've had them for a few months and I was sooo surprised with how comfy they are. They have amazing arch support whichbis great because I'm a dancer. I've washed them once an Read More..

  • third times a third charm

    7/17/10

    tjcarter

    this is my third pair of toms and and now it is the only company i buy my shoes from. its true, super comfortable and a feelgood purchase

  • great!!!!

    7/11/10

    jkjj

    this is a great shoe and you can pretty much wear it with anything you like. fast shipping. very comfortable

  • great shoes

    7/4/10

    jt

    great shoes really confortable and i wear them when i ride my fixed gear to school

  • Awesome

    7/1/10

    Mooselick

    I just got my Toms and they are amazing, even though my mom thinks they are Nurse's shoes

  • awsome

    6/27/10

    alec

    these shoes are so comfortable. they take a day or two to break in if your used to regular sneakers.

  • YESS

    6/18/10

    Richard

    TOms are comfy trendy and for a good cause. I went to nordstroms picked em up bought em then walked out the store with a new pair of shoes on my feet. needless to say these shoes are the best

  • YESS

    6/18/10

    Richard

    TOms are comfy trendy and for a good cause. I went to nordstroms picked em up bought em then walked out the store with a new pair of shoes on my feet. needless to say these shoes are the best

  • <3

    6/14/10

    austin

    havent gotten them yet but i hear really good things about them so im excited

  • mummy ninja shoes!

    6/5/10

    fem dawg

    i loveee these shoes! Tom great idea doing this for kids. the shoes are awesome, i love when people double take them when i wear them haha

  • amazingly awsome

    6/2/10

    bre

    My bf had some and i was like hey i wanna help needed kids and i got me some and i LOVE them

  • greatttttt

    5/24/10

    xRickyx

    super comfy

  • good job

    5/20/10

    toilet paper ninja!

    I just want to say Tom you are an inspiration to us all keep doing good bro and keep sending shoes to the kids that need them

  • Beyong amazing!

    5/20/10

    xDedgar

    I got my Olive Green Canvas Classics today in the mail when i opened them i was amazed and put them right now. My feet then went into a comfortable state :) I love toms, but i have a question, with so Read More..

  • Awesomest.

    5/15/10

    NickJFerraro

    These were my first TOMS. Really I couldn't be any happier, they're rad.

  • Great!

    5/7/10

    Mark

    I love my new TOMS! it is really great!
    It's my first time, it is so comfortable.
    i will probably get another pair!
    and i feel great that i helped kid who needs help!

  • Wonderful!

    4/23/10

    Kara

    I love my new TOMS in navy blue! They are super comfy and I can wear them where ever! Wonderful purchase, well worth the good cause :)

  • Go Twins!

    4/13/10

    Reema

    My brother received these the same time I received my purple vegan sumatras. We were a little worried they wouldn't fit him because it is very hard to find shoes that both fit him and are comfortable. Read More..

  • My first..

    4/13/10

    AngeloDavidKevin

    After hearing about this project from a friend, I did some research & found out that they would sell TOMS shoes @ 1 store over here in Belgium. Next day I went to buy these babies! I must say.. I' Read More..

  • Can't wait!

    4/12/10

    Izzy

    this past week I've been saving up and getting money and when people would pay me for my work I'd tell them everything about toms shoes and they supported me, I'm ordering my pair tomorrow! I can't wa Read More..

  • excited!

    4/8/10

    shhhean

    my friend got me a pair yesterday...excited to see her and my TOMS! hahaha

  • new

    4/5/10

    Kferz

    just orderd these today.
    cant wait to wear them and rock em whenever im wearing blue ;]

  • Awesome!

    4/1/10

    Elena

    I just got my shoes today and i tried them on right away and absolutely fell in love with them. They are so comfortable and fit really well. They are even better and more comfortable than my favorite  Read More..

  • I love it!

    3/28/10

    Jornny

    Just got my shoes today, put them on and it felt so comfortable. It is just so KICK AWESOME!!!

  • quality shoes

    3/26/10

    Annie

    I got my fist pair a couple of days ago and I;ve been showing them off to EVERYBODY! They go great with absolutely anything and they are the most comfortable shoes I've ever owned. Buy them!

  • Excited to get mine!

    3/26/10

    Jornny

    The store is shipping my TOMS today and I'll probably get them tomorrow afternoon. I can't wait to put them on! This is such a classy and trendy shoes along with social responsibility.

  • superior.

    3/24/10

    Scotti

    The classic TOMS are always a good choice for anyone. I've had these navy ones for 7 months now and they are still holding up real well. The dark navy canvas matches well with anything. The constructi Read More..

  • Everyday is a TOMS day!

    2/16/10

    Paul N.

    They are awesome! I don't leave the house without my TOMS. They are comfortable, stylish, inexpensive, and help children in need. What more can a shoe do for you?!

Navy Canvas Men's Classics $44



(Sizing Help)

  • Mens Sizing Chart
    US/CA UK EU JP
    7 6 40 25
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 42 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 43.5 28.5
    11 10 44 29
    11.5 10.5 44.5 29.5
    12 11 45 30
    13 12 46 30.5
    14 13 47.5 31.5
  • Womens Sizing Chart
    US/CA UK EU JP
    5 3 35.5 22
    5.5* 3.5 36 22.5
    6 4 36.5 23
    6.5 4.5 37 23.5
    7 5 37.5 24
    7.5 5.5 38 24.5
    8 6 38.5 25
    8.5 6.5 39 25.5
    9 7 40 26
    9.5 7.5 41 26.5
    10 8 42 27
    11 9 42.5 28
    12* 10 43.5 29
  • Tiny TOMS Sizing Chart
    US/CA UK EU CM
    2.0 1.5 17.5 9.6
    3.0 2.0 18.5 10.4
    4.0 3.0 19.5 11.3
    5.0 4.0 21.0 12.1
    5.5 4.5 21.5 12.6
    6.0 5.0 22.0 13.0
    6.5 5.5 23.0 13.4
    7.0 6.0 23.5 13.8
    7.5 6.5 24.0 14.2
    8.0 7.0 24.5 14.7
    8.5 7.5 25.5 15.1
    9.0 8.0 26.0 15.5
    9.5 8.5 26.5 15.9
    10.0 9.0 27.0 16.4
    10.5 9.5 28.0 16.8
    11.0 10.0 28.5 17.2
    11.0 10.0 28.5 17.2
    11.5 10.5 29.0 17.6
  • Youth Sizing Chart
    US/CA UK EU CM
    12.0 11.0 30.0 18.1
    12.5 11.5 30.5 18.5
    13.0 12.0 31.0 18.9
    13.5 12.5 31.5 19.3
    1.0 13.0 32.5 19.7
    1.5 13.5 33.0 20.2
    2.0 1.0 34.0 20.6
    2.5 1.5 34.5 21.0
    3.0 2.0 35.0 21.4
    3.5 2.5 35.5 21.9
    4.0 3.0 36.0 22.3
    4.5 3.5 36.5 22.7
    5.0 4.0 37.5 23.1
    5.5 4.5 38.0 23.6
    6.0 5.0 39.0 24.0

*Extended sizes available only for select styles.

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Happiness Guaranteed Happiness Guaranteed

Your shoes will fit perfectly... if not, we make Returns & Exchanges easy. You see, we want you to be happy. More...

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One for One
The ultimate feel good purchase: ultra-light, comfortable canvas Classics in navy

The foundation to the One for One movement: TOMS Original Classics. When Blake saw the traditional alpargata in Argentina, he recognized a solution to the shoeless children enduring hardship around him, and started TOMS. Argentineans have worn this style of shoe for generations, and now you can too. Enjoy this rebirth of a tradition with TOMS Original Classics in navy.

  • Canvas upper with TOMS toe-stitch, and elastic V for easy on and off
  • TOMS classic suede insole with cushion for comfort
  • Latex arch insert for added support
  • One-piece outsole flexibility and durability

TOMS run true to size and are available in medium width only. We recommend ordering the size you normally wear in a casual or dress shoe. If you are typically in between sizes, we recommend going with the smaller one since TOMS will stretch slightly as you break them in.

For more information, see our sizing FAQ page.

TOMS.com accepts exchanges and returns within 60 days of receipt of your order. We can only exchange/return unworn products purchased from TOMS.com. We do not refund or reimburse shipping charges. Any merchandise considered worn upon return will be subject to a $10 re-stock fee.

For more information, visit our FAQ.

We are here to help. If you have any questions, contact us.

How We Wear Them View All

  • Larry : i wear my Navy TOMs everyday!!
  • Susan: we wear our TOMS everyday to school!
  • Mohammed: I wear my navy TOMS, at Selfridges, Birmingham!!
  • Phill: We wear our Toms whilst lay in the sun at Lilleshal Abbey

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