TOMS SHOES LOGO

One for One
  • TOMS Shoes Customer Service Team

 

Your satisfaction is important to us, so we have the TOMS Happiness Guarantee. Here’s how it goes:

 

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and whose main mission is to make you a happy TOMS customer-for-life. We’re on the frontlines every day – we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

 

So give us a shout, we’d love to hear from you!

 

We’re here from 6 am – 6 pm PST M – F. If you need to contact us after-hours, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 6am – 6pm PST M – F and 6am – 3pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

 

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service Email TOMS Shoes Customer Service Phone TOMS Shoes Customer Service Live Chat TOMS Shoes Customer Service Twitter




Rollover to Zoom

Natural Burlap Men's Classics side
Natural Burlap Men's Classics hero
Natural Burlap Men's Classics top
Natural Burlap Men's Classics side Natural Burlap Men's Classics hero Natural Burlap Men's Classics top
Style #001004A07-BGE2

Reviews

Write a Review

4.3 based on 76 reviews

  • Terrible durability

    1/26/12

    nicki

    cute shoe but my daughter had them for about 3 weeks and they shredded from the bottom of the heel and there was a hole on the entire back of the shoe.

  • They wear out quickly!

    12/10/11

    Andrew

    I LOVE these TOMS, they go great with almost everything and they are so comfortable! One thing I really dislike is that they tear up very quickly. I wear mine at least 4 times a week. The burlap on th Read More..

  • Some tips for buyers

    10/13/11

    Michael H

    It might be good idea to buy a size a bit larger than you wear because they seem to wear out faster if they are a tight fit. I bought mine about a half size larger than normal and I've worn them VERY  Read More..

  • NOT TRUE TO SIZE

    8/5/11

    Ryan

    I read reviews that said they were not true to size, so I ordered a full size up and still could not get my feet it.

  • Best ever!

    6/28/11

    Andrew

    These are by far my favorite Toms that I own. If you don't wear them everyday and switch out for a different pair of Toms everyday these will last longer, and all of your other Toms will last longer.

  • Very Comfy, Wrong Material

    5/18/11

    Daniel E.

    I've had these shoes for about 2 months now, and they are completely falling apart. I am now forced to get a new pair and throw out my old pair. Very comfortable shoe, though.

  • Falls apart

    5/15/11

    Josh

    Great shoe, very comfortable, but the burlap falls apart in a matter of weeks, especially around the heel area. It's too bad, since they are the most comfortable pair of shoes ever!

  • Best Shoe Ever

    5/12/11

    Dylan

    I love these TOMs. I went and bought them as my 18th b-day present, had to jump to a 10.5 but they fit perfectly! they stretched a little bit,but other than that they are perfect! 1st pair ever!

  • Love them!

    5/11/11

    Will

    I got these a little over a month ago, and I absolutely love them! They are super comfy and look great! I would get them a little smaller though because within a matter of hours they stretch to fit yo Read More..

  • Try a different material.

    5/8/11

    Craig

    I had to send these back once to get a bigger size and should have tried even another size larger. Given they are just a slip on shoe, but you still may get caught in the rain and these seem to shrin Read More..

  • Slip into these

    4/27/11

    cliff

    I have 3 pairs of this classic--my oldest and most beat up serve as my slippers; next is my shabby chic pair that I use for all festivals and times when i just need comfort over wear and tear; last is Read More..

  • Faviorte toms

    4/22/11

    Josh Madsen

    Ive loved these shoes so much they look like sandals now their my faviorte toms

  • The burlap FALLS APART, get a different style!

    4/21/11

    Jill Rhoton

    I LOVE my Toms, they were a gift. The burlap on them started falling apart after a month of wear. I have emailed the company to no avail. Avoid the burlap and pick a different material. My daughte Read More..

  • Size is off

    4/20/11

    Jack

    I typically wear a 10.5 or 11, so I followed the sizing instructions they provide. In order for me to actually get my foot in the shoe, I had to jump up to a 13 just to get the width right and so I c Read More..

  • Great until one month

    4/19/11

    Mark

    i recomend these shoes but just to worn you they get really hot and sweaty, and the rip easily. i wore mine 24/7. if you just wear them like an hour a day youll be fine but i had mine rip. if they get Read More..

  • Comfortable, but not very durable

    4/17/11

    Shaun Seaver

    As my first pair of Toms, I was very happy with how comfortable they were. Having said that, the heel almost completely frayed apart on one side after several days. I work indoors and put very light w Read More..

  • First Toms

    4/8/11

    Geo

    I love my Toms. They are the perfect shoe to just slip on and walk out the door. A fair warning, do not wear Toms when it is raining. My shoes have rips in the heels. Its alright though I'll wear  Read More..

  • Great

    4/8/11

    Aaron

    I was really sketchy about buying these because i read a lot of reviews that said they tend to fall apart. I've had mine about a month now and wear them all the time and they don't seem to be coming u Read More..

  • First pair

    4/2/11

    rocjoc

    The shoes look and feel awesome!!! Although, its a good thing I went to the store cause I usually wear an 8 or 9 and I had to buy a ten. But I still love em.

  • i need more

    3/30/11

    MrChen

    they are extremely durable. I love toms, they have to be one of the best shoes ever made by far. i own a few pairs of toms and these are the only ones that haven't started to rip. not a bad thing, i j Read More..

  • Great but Burlap a Problem

    3/29/11

    Colin

    I love my toms. hey are extremely comfortable and overall a great shoe. However, I purchased the burlap classics and I found that the burlap upper began to rip along where my foot bends far quicker  Read More..

  • wow.

    3/27/11

    Phillip

    the most comfortable shoe i've ever owned in my 20 years. i have slept in these things and don't even feel like im wearing them! accidentally of course, but my only issue was after two weeks they wer Read More..

  • Doesn't last long

    3/18/11

    Sully

    I love this shoe, but I got them months ago and they're falling a part. Granted, its burlap but I spent almost $70 and I shoes I spent less on years ago are still wear-able. I'd reccomend Toms because Read More..

  • in filipino, social.....

    3/18/11

    bugoy

    da best shoes...

  • boy or girl you'll fall in love

    3/11/11

    Katie

    I went to a local store and they were out of te womans so i fried the mensa and all i had to do weas geta size smaller and no one could telll the dif.!! so ladies if the site is currently out of your  Read More..

  • Freaken amazing

    2/25/11

    Misael

    I love these TOM'S they feel great, look good and they are very well lasting and of course iI also gave a pair of shoes to a kid in need so what can beat that

  • Love My Toms

    2/22/11

    Alonzo

    Second of many pair. Surprising comfortable, so comforatble that I workout in my tom toms...I Love My Toms

  • Love My Toms

    2/22/11

    zoeesl

    This is my second pair of Toms. I absolutely love the concept of buy one give one and will always be a purchaser because of it. Toms are suprisingly comfortable and sturdy shoes. So sturdy that I was  Read More..

  • COOL TO THE MAX

    2/13/11

    trevor

    Well i just order these 2/12/11, at 11:35pm, it took me forever because i was overwhelmed by all theses great shoes. i hope they fell as good as they look! If not, who cares they are still sweet!!

  • Amazing!!!

    2/8/11

    Jonny

    This is my second pair of toms. I have a pair of canvas ones and they have stretched out which i don't really like and the burlap ones are way more sturdy and way more comfortable! can't wait to buy Read More..

  • More Please, hanging by a strand...

    2/4/11

    LQMOJO

    Well this will be my 4th pair of Burlaps over the last 4 years. They wear extremely fast, but they are the best looking shoes I've ever owned, and they are also extremely cumfy... Also should be note Read More..

  • Amazing

    2/3/11

    MansfieldJoseph

    Got this style for my birthday. Most comfortable shoes ever. I recommend TOMS to everyone and anyone. Can't wait to not wear any shoes to school on April 5th!

  • Not bad at all

    2/2/11

    Z-Y

    I've had these for a month and there's already a big hole in the back of the heel. Overall though, they're great, but i'm going to buy Canvas Classics next.

  • You have no choice but to love them.

    1/4/11

    Carl

    I got these as my first pair! I wore them immediately after paying! They. Are. Amazing.
    Looking forward to get the Ash and Black Canvass Classics soon! Comfy-est of all. TOMS, I love you.

  • Slippers!!!

    9/30/10

    MurgleBurger

    I feel like I am wearing slippers all day long! I love these shoes and I'm looking at buying at least one more pair RIGHT NOW!!! I usually need to wear socks with shoes but with these they fit perfect Read More..

  • Ahhh!!! im gellin are you

    7/9/10

    Mike

    I love these shoes i live down in houston and it's always hot , so these are way more comfy than my usual flip flops i wear during the summer,which is in the upper 90's this time of year, i am so sati Read More..

  • Love them

    7/8/10

    Johnnybee

    I love these shoes! They may wear fast, but who cares? For those of you complaining that they wear too fast or don't like them, you're completely missing the point of TOMS shoes. I would buy these and Read More..

  • Love them!

    7/4/10

    tomtom

    Got these as my first pair, and I am most def buying another! SO much more comfortable than flip flops in the summer, and don't keep your feet wrapped up in sneakers. LOVE IT!

  • they DO last

    7/4/10

    josh.eh

    i got my pair about a year and a half ago. i've worn them 80% of that time and put them under a lot of stress. the very front of the toes started to unravel a tiny bit some time ago, but even that loo Read More..

  • Wear out fast

    6/27/10

    BOBBY!!

    i love these shoes, they are one rad pair, that are like rockets of insanity on your feet, i love them, but they do wear out really fast, alot faster than regular canvas, if you get them, wear them s Read More..

  • Don't wear for everyday...

    6/11/10

    brittany

    These shoes are as comfy as the rest, but you dont want them for everyday because the do not last.... I got mine in December for Christmas and would wear them to work and they were wore out in 5 mon Read More..

  • Get them in stock and in a 13

    6/10/10

    Big Rob

    TOMS help me out. I want the burlap classics so bad. Stock them in please. I'm go in to the beach and wish my burlap classics could to. Get them ASAP

  • My Favorite Toms, but a bit small.

    6/6/10

    Joshua

    These are by far my favorite Toms. They seem to be a bit tighter than my canvas ones so I'll probably order a size up next time.

  • Fits like a glove

    6/6/10

    Micheal

    I love these shoes they are so comfy , and i like the fact that they breathe , down in Texas it gets hot ! so they exceeded my expectations

  • Casual Relaxed

    6/2/10

    Granola Girl

    Bought my 1st pair and wear them like slippers in the house. Keep them by the door and slip into them when I get home and leave the dirty and grimy shoes outside Especially love that I have helped put Read More..

  • Great but wears quickly

    5/22/10

    Andy

    Look great, feel great, but the back of the heel tends to wear rather fast and eventually tear due to the fabric its made out of. They also don't breathe as well as canvas.

  • Awesome.

    5/15/10

    NickJFerraro

    These are my second pair. They pretty much rule. They look great and feel super good, but they do tend to show wear a whole lot faster than the canvas I've found.

  • MY new FAV shoe

    5/14/10

    Blaine

    The most comfy shoes i have ever worn. So cute with jeans, but also look good with some pier shorts. These shoes have started a major shoe problem, i own like 20 pair now, and these started it all. Wh Read More..

  • GREAT!!!

    5/12/10

    ham

    I bought these a couple of weeks ago and they are great i wear them almost every day and i would highly recommend them to anyone who loves toms shoes.

  • awesome

    5/11/10

    Kenneth

    I absolutely love my burlap toms. They're not too hot for all u who worry about that and I live in Houston, TX so its real hot and humid. they do tend to smell a little bit. i dont normally have stink Read More..

  • I LOVE THEM!

    5/9/10

    TJ

    These were my first pair of toms and probably my favorite! wayyy more to come!:D

  • boss

    5/7/10

    emerson

    great shoes, but after a year of tough wearing i'm getting a 2nd pair because they're literally falling apart. Maybe it's because of the burlap, but they don't breathe that well, so if you get sweaty  Read More..

  • only one TINY problem.

    5/7/10

    mason

    first off, these are great. i bought these as my third pair of toms. they're light, comfortable and still look amazing. the only problem with them is that if you cross your feet whenever you're sittin Read More..

  • Hot?

    4/30/10

    epic

    Do they breathe well? I am just a little concerned that they could get pretty hot in warm weather.

  • Like 'em

    4/29/10

    boster13

    I got these in San Diego, back in July. The only bad part about them is, I have completely worn the insole out.

  • The best

    4/29/10

    Jeff

    These were my first pair of TOMS two years ago and they're still going strong. Best looking, classic. So comfortable.

  • Greatness

    4/27/10

    Mathew

    Got mine a few weeks ago, they are greatness. I do not think they stretch as much compared to the canvas. They go great with jeans.

  • great!

    4/24/10

    evan

    baha i love these shoes! there comfortable and feel good and look good. Overall happy, but i disagree i actually went a hole size larger. idk maybe i just haven't bought shoes in a while so i didn't k Read More..

  • Get your regular shoe size!

    4/22/10

    Caleb

    I would strongly recommend NOT scaling down your size when buying these shoes. I bought a half-size smaller based on these reviews and they are way too tight. Read the "happiness guarantee"  Read More..

  • yes

    4/14/10

    :)

    Burlap do run larger. To fit your foot, I'd stick with a half a size smaller, and if you wear em with socks, then they fit pretty snug. The burlap are light and durable. Amazing shoe! I wear them all  Read More..

  • ques?

    4/12/10

    jrob

    I am trying to decide whether I should get the burlap or the canvas and i am worried because I sweat and I was wondering if they are heavier??

  • Big

    4/11/10

    Paul

    I would order a 1/2 size smaller. I usually wear an 11.5 or 12. I ordered a 12 wanting the extra room, but I still would have had plenty of room with an 11.5. Not all TOMS run the same... Burlaps are  Read More..

  • Roomy

    4/9/10

    Jesse

    I love my burlap TOMS. I wear them all the time and they go with everything. The only complaint I have is that they are a little big. I ordered my size 13 and they have a little extra room. They are v Read More..

  • sizes

    4/6/10

    me

    hi, i'm about to order a pair, but i get mixed advice-- should i order half size bigger? or smaller? i don't like it when the shoes are TOO tight. or just my "true" size.... suggestions?

  • sizes

    4/6/10

    me

    hi, i'm about to order a pair, but i get mixed advice-- should i order half size bigger? or smaller? i don't like it when the shoes are TOO tight. or just my "true" size.... suggestions?

  • <^.^>

    3/30/10

    Shankles

    These are about to become my second pair.^^.

  • shweet!!

    3/29/10

    Jacob

    these are awesome shoes. i wear them almost everyday. they look really goo with skinny jeans!! everyone comments on how good they look. the cause for these are great. the only thing that i had a probl Read More..

  • killa shoes!

    3/27/10

    eddie

    These are my 2nd pair.. They feel great and go great with anything. Love the shoes, love the cause, love TOMS shoes!

  • customer service

    3/25/10

    Corey

    i would leave a low comment based on the fact that they developed a hole in the heel, but i emailed them and was sent a new pair.

  • legit

    3/18/10

    mathyoumusic

    This was my first pair... These are some of my favs... they go with more than I would've imagined

  • LOVE IT, WITH CAUTION

    3/15/10

    Karen

    Love the shoe... more comfortable than you'd think. Caution: don't know if this happens with all fabrics, but the burlap developed a wear-hole in the back of the heal of my driving foot after just 1  Read More..

  • Is The Product Worth It Or Just Hype?

    3/13/10

    Krispy Chris

    These Toms are awesome I have had them for over a year almost two and they are still going strong. When I first heard about Toms from a friend (who was wearing them at the time) I thought how cool of  Read More..

  • Cool

    3/12/10

    Kev

    The compliments are never-ending. People just gravitate to you when you wear TOMS. So that's been nice. They also look great (especially with shorts and no socks). I could use a little more cushio Read More..

  • amazing

    3/8/10

    Luke

    These shoes are crazy comfortable. They look amazing, feel great, and the cause is the best. Just watch out for the "mud" that may accumulate in them if your feet are dirty and you sweat a Read More..

  • Super comfy!

    2/16/10

    Nick

    Seriously, you have to get some. I wear them everywhere. They are the most comfortable shoes I've ever had.

Natural Burlap Men's Classics $54



(Sizing Help)

  • Mens Sizing Chart
    US/CA UK EU JP
    7 6 40 25
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 42 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 43.5 28.5
    11 10 44 29
    11.5 10.5 44.5 29.5
    12 11 45 30
    13 12 46 30.5
    14 13 47.5 31.5
  • Womens Sizing Chart
    US/CA UK EU JP
    5 3 35.5 22
    5.5* 3.5 36 22.5
    6 4 36.5 23
    6.5 4.5 37 23.5
    7 5 37.5 24
    7.5 5.5 38 24.5
    8 6 38.5 25
    8.5 6.5 39 25.5
    9 7 40 26
    9.5 7.5 41 26.5
    10 8 42 27
    11 9 42.5 28
    12* 10 43.5 29
  • Tiny TOMS Sizing Chart
    US/CA UK EU CM
    2.0 1.5 17.5 9.6
    3.0 2.0 18.5 10.4
    4.0 3.0 19.5 11.3
    5.0 4.0 21.0 12.1
    5.5 4.5 21.5 12.6
    6.0 5.0 22.0 13.0
    6.5 5.5 23.0 13.4
    7.0 6.0 23.5 13.8
    7.5 6.5 24.0 14.2
    8.0 7.0 24.5 14.7
    8.5 7.5 25.5 15.1
    9.0 8.0 26.0 15.5
    9.5 8.5 26.5 15.9
    10.0 9.0 27.0 16.4
    10.5 9.5 28.0 16.8
    11.0 10.0 28.5 17.2
    11.0 10.0 28.5 17.2
    11.5 10.5 29.0 17.6
  • Youth Sizing Chart
    US/CA UK EU CM
    12.0 11.0 30.0 18.1
    12.5 11.5 30.5 18.5
    13.0 12.0 31.0 18.9
    13.5 12.5 31.5 19.3
    1.0 13.0 32.5 19.7
    1.5 13.5 33.0 20.2
    2.0 1.0 34.0 20.6
    2.5 1.5 34.5 21.0
    3.0 2.0 35.0 21.4
    3.5 2.5 35.5 21.9
    4.0 3.0 36.0 22.3
    4.5 3.5 36.5 22.7
    5.0 4.0 37.5 23.1
    5.5 4.5 38.0 23.6
    6.0 5.0 39.0 24.0

*Extended sizes available only for select styles.

Add Items to Cart
Loading
Adding to Bag...
Happiness Guaranteed Happiness Guaranteed

Your shoes will fit perfectly... if not, we make Returns & Exchanges easy. You see, we want you to be happy. More...

  • email
  • text
  • chat
  • twitter
One for One
The ultimate feel good purchase: ultra-light, comfortable TOMS Natural Burlap Classics

The foundation to the One for One movement: TOMS Classics. When Blake saw the traditional alpargata in Argentina, he recognized a solution to the shoeless children enduring hardship around him, and started TOMS. Argentineans have worn this style of shoe for generations, and now you can too. Enjoy this rebirth of a tradition with TOMS Natural Burlap Classics
  • Burlap upper with TOMS toe-stitch, and elastic V for easy on and off
  • TOMS classic suede insole with cushion for comfort
  • Latex arch insert for added support
  • One-piece outsole made for flexibility and durability
Original Classics are available year-round. If your size is sold out, please bear with us – more are on the way. Sign up above to be notified when they arrive.

TOMS run true to size and are available in medium width only. We recommend ordering the size you normally wear in a casual or dress shoe. If you are typically in between sizes, we recommend going with the smaller one since TOMS will stretch slightly as you break them in.

For more information, see our sizing FAQ page.

TOMS.com accepts exchanges and returns within 60 days of receipt of your order. We can only exchange/return unworn products purchased from TOMS.com. We do not refund or reimburse shipping charges. Any merchandise considered worn upon return will be subject to a $10 re-stock fee.

For more information, visit our FAQ.

We are here to help. If you have any questions, contact us.

How We Wear Them View All

  • allison: We wear our Toms on Hippo boat rides in Keya!!!
  • Benjamin: They were my gift to my groomsmen.
  • Paige: My burlap TOMS got me to the top of Cerro Negro in Nicaragua.
  • Tyler: I wear my burlap TOMS in the snow.

loading...

You may also like

Teal Stone-Washed Cord Men's Classics

Teal Stone-Washed Cord Men's Classics $54

Khaki Canvas Men's Desert Boots

Khaki Canvas Men's Desert Boots $68

Black Houndstooth Men's Classics

Black Houndstooth Men's Classics $54