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One for One
  • TOMS Shoes Customer Service Team

 

Your satisfaction is important to us, so we have the TOMS Happiness Guarantee. Here’s how it goes:

 

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and whose main mission is to make you a happy TOMS customer-for-life. We’re on the frontlines every day – we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

 

So give us a shout, we’d love to hear from you!

 

We’re here from 6 am – 6 pm PST M – F. If you need to contact us after-hours, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 6am – 6pm PST M – F and 6am – 3pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

 

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service Email TOMS Shoes Customer Service Phone TOMS Shoes Customer Service Live Chat TOMS Shoes Customer Service Twitter




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Black Burlap Men's Classics  side
Black Burlap Men's Classics  hero
Black Burlap Men's Classics  top
Black Burlap Men's Classics  side Black Burlap Men's Classics  hero Black Burlap Men's Classics  top
Style #001004A07-BLK

Reviews

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3.9 based on 64 reviews

  • best shoes, one downside

    2/2/12

    EJ

    I love these TOMS. Just purchased my third pair of these. Upside: Well just look at them. Such a clean shoe, fits amazing, burlap is super classy, all black sole. Downside: They are burlap. I know goi Read More..

  • Not the best shoe

    1/24/12

    Nic

    These shoes are very comfortable but did not hold up very well. I now have 9 pairs of TOMS and they are all very durable except this pair. Fell apart after a month or two, i would recommend TOMS shoes Read More..

  • Awesome shoes

    1/16/12

    Anthony

    These were my 4th pair of toms. Ever since I got my first pair of toms I have not wore any other kind of shoe. If you don't have toms get them right now!

  • :D

    12/3/11

    Alex

    This shoes are amazing, i used everyday because are very comfortable and combines well with any clothes

  • Awesome

    12/3/11

    Alex

    this shoes is very comfortable i used all day and combines well with any clothing :D

  • Best shoes ever!

    11/30/11

    chris

    This was my first pair of tom shoes an since i got these i will never wear another brand of shoes again.

  • Great shoes!

    10/19/11

    Vince De Santos

    I bought this pair to wear to my Homecoming dance, since I knew i was going to be on my feet all night, and the black color looked nice with what I was wearing. They were a bit tight at first, but str Read More..

  • Perfect

    9/25/11

    Seth

    I absolutely love these Toms. I usually wear a 12.5 and I ordered a size 12. I was really worried at first because they were really small and uncomfortable, but they quickly stretched to my foot size  Read More..

  • Snag, Fray, Throw Away

    9/16/11

    Jason W

    I have been looking to buy my first pair of Toms for quite sometime and I waited patiently because I was hoping they would come out with ones that really caught my eye. After trying these on, the thi Read More..

  • These shoes ran with the Bulls!

    7/28/11

    Luiz Toledo

    Amazing shoes! I basically wore them out on a vacation in Spain...Did the "Run of the Bulls-San Fermin" in Pamplona last year-the insole came apart from all the red wine that soaked int them Read More..

  • I love them but...nothing.

    7/15/11

    Cody

    These shoes are amazing. Probably the most comfortable shoe i've owned. I've had them for a month and a half now and they are still holding up strong. They look really nice with anything that i wear,  Read More..

  • Great! But a few ehhs.

    5/27/11

    Brandon

    When I first got these shoes they were awesome! I practically wore them everyday and eveywhere, but after one day of walking around for a couple of hours the burlap on the heel on both shoes was rippe Read More..

  • I love them but...

    5/18/11

    Ryan

    I love these shoes. They are extremely comfortable and look great, however they started falling apart very quickly (the front burlap started peeling back). This is probably due to the burlap material  Read More..

  • I love them but...

    5/18/11

    Ryan

    I love these shoes. They are extremely comfortable and look great, however they started falling apart very quickly (the front burlap started peeling back). This is probably due to the burlap material  Read More..

  • Amazingly weak build

    5/13/11

    David

    I have to say when i first saw the shoe i had my eye set on the prize being a Tom fan i would have expected this particular shoe to last much longer, However very weak build, which amazed me. This sho Read More..

  • Nice shoe but...

    4/27/11

    Jerry

    I had mine for three weeks before the heel separated. I put a small layer of black rubber sealer and they are holding pretty good. Toms sent out a new pair that week under warranty. I love them but wi Read More..

  • Just like everyone elses review

    4/27/11

    Bob

    I am just the same as all the other reviews. I have had I think 3 of this pair and the Burlap although looks awesome is not very good wearing. The heals bust pretty quick which is sort of ok but get t Read More..

  • Wish I Would've Known

    4/23/11

    ruth13ss

    I really love the way they look. Straight ninja status. Wish i would've
    known to order a half size bigger than true size. Right foot was super snug up until my big toe popped right out of the f Read More..

  • Super Glue

    4/20/11

    Mike

    I have owned a few of the burlap toms (black and natural). My tip is to line the heel with a couple layers of super glue. It dries clear and even if the heel does separate it keeps the fabric from fra Read More..

  • Their Gone....

    4/12/11

    James

    I love these shoes! The heel ripped after about a month, and then the toe ripped after a 2 months. The shoes fell apart completely after like 4 or 5. Its a short shoe life, but they are super comfy an Read More..

  • sad shoes :(

    4/6/11

    Bryan

    i loved everything about these shoes the color fit and texture, but they are very weak, mine split at the heel after a month and tore all together soon thereafter, loved them but wish there were sturd Read More..

  • COMFY as slippers!

    4/4/11

    Kath

    Love the comfort. Suggestion: unless you want them to wear fast they should be worn only indoors.

  • 3 month life?

    3/27/11

    Scott

    Comfort is great, but they need to last much longer to be worth the investment.

  • Comfortable, but Destructible

    3/12/11

    Metal Phil

    The summary pretty much sums it up. I haven't worn my pair in a while- because now they've essentially fallen apart- but I really enjoyed them while I had them! Great pair of shoes, but they should've Read More..

  • BETTER than vans!

    3/11/11

    cruz

    these shoes are the best and they are really comfortable. these are my favorite :)

  • So comfortable, yet so unsturdy

    3/10/11

    Tylr

    These shoes were and still are so comfortable. I love them because they were my first Toms I ever bought. However, the drawback came after only two months--they began to fray at the toes and heel.  Read More..

  • Love em' but they rip easy

    3/4/11

    Ant Edge

    I love the way these shoes
    feel but they ripped
    at the heel in about a monthof normal wear. Wish they did the canvas with black bottoms... Crummy buy maybe try the canvas

  • Comfortable

    3/1/11

    Dyquan

    Very comfortable shoe just not sturdy enough...the shoe started to tear at the hill. but other than that good quality shoe. love the look with skinny jeans

  • Cool but flimsy

    2/27/11

    Condor

    Awesome shoes but fall apart way too fast. I can only imagine that they dont do the other recipient much good.

  • So Amazing!

    2/25/11

    Kali

    Very comfy but there not very sturdy. I love these but be gentle with them.

  • Comfy yet lacking

    2/24/11

    John

    Very comfortable shoe. Yet burlap is not a clothing material and these shoes fell apart after just a few months of less than average wear.

  • amazing

    2/20/11

    me ;]

    i love what they are doing for Africa and they are so comfortable

  • great but not for winter

    2/15/11

    Eric

    great shoes, very comfortable, look great with jeans, good for wearing around the house, to work, or out on a stroll around town. be warned though these started falling apart after 3 months. not the b Read More..

  • awesom

    2/8/11

    max

    amazing comfort

  • AWSOME!!!

    2/8/11

    Gelo

    I LOVE these shoes. It's very comfy and looks great.This was my 1st pair.I'm going to but another one..... THE BEST SHOES EVER!!!

  • AWSOME!!!

    2/8/11

    Gelo

    It's very comfy.I can wear it anytime... :)

  • Comfortable//back rips easy//each shoe is different size

    2/3/11

    Rick

    These are the 3rd pair of Toms I have purchased. For the price you pay they should not rip apart so easy. The back of the shoes are breaking a part at the heal. Each shoe is a little different in s Read More..

  • Love Toms, not the burlaps!

    1/27/11

    heather

    Okay I LOVE these shoes for the comfort and looks, but I have had 2 pair of burlaps in the last 3 months and both of them have started raveling up and falling apart! These are the most comfortable sho Read More..

  • First ones

    1/24/11

    Matt

    Love them!! use to hate them but idk i guess ive been the dark because they are sweet!

  • In Love <3

    10/11/10

    Jose

    i got them today before I hung out with my friends, wore them out of the store. L O V E. My friends called them ninja shoes because the cant hear my steps. Only thing is i got them in the wrong size b Read More..

  • Love 'em:)

    7/15/10

    Landon

    So, I have these, white classics, and grey Harbour Cordones, and I love them all:) When these came in the mail, they didn't look pure black. Rather, they looked like someone took the natural burlaps a Read More..

  • no more sandals

    7/10/10

    Zach

    had these for a couple months and they're great. bought in my size, wear with/without socks and they are comfortable. hoping I'll wear them out by winter so I can try something when it gets hot again.

  • pretty sick so far

    6/29/10

    Mo

    I just got these shoes yesterday and i've fallen in love, they're my first toms and are absolutely amazing, so comfortable and look great, i'm only scared that they'll fall apart like everyone else's

  • Great shoe!!!

    6/4/10

    DC

    These are very stylish, everyone loves them, and are comfortable. The only thing i recommend is ordering up one size! They were a tad small, but broke in after a few days. And the bottom heel of the b Read More..

  • <3 wearing dead animals

    5/22/10

    Vanstache

    These are one of the three pairs of toms I order and they all are the most comfy shoes I've ever owned!!!!

  • soooooo.....

    5/18/10

    mcapple

    i am anxiously awaiting the arrival of these shoes and i don't think i can wait much longer! They're gonna be my first pair of toms.

  • lejeet

    5/14/10

    Micah

    I like (:
    And I don't mind if they are made with leather. They can endure more this way. The leather has already been made, and will not cease to continue being made as long as people, well...  Read More..

  • Comfy

    4/21/10

    KK in AZ

    The canvas shoes are very comfortable. I also bought a pair of canvas lace ups. Also equally comfortable. It makes me proud when I wear them. Just knowing that a child is out with a pair of shoes n Read More..

  • SO COOOOL

    4/16/10

    Landon

    this shoe company deserves an award lol i love these shoes to death!!!!!!!!!!!

  • awesome

    4/6/10

    ovidiu_v

    i really like this shoes i will buy a pair too :D

  • LOVE THEM!!

    4/2/10

    Bvazq:))

    I bought these shoes today and I can't take them off! I love the way it contours to my foot and gives it a textured look because of the burlap! super comfy and incredibly stylish! I also feel wonderfu Read More..

  • awesome.

    4/1/10

    angelarose

    first pair of toms. amazing. i wear them almost everyday. the back on the heal has split and my toes are starting to come through, but it might just be because their burlap and wear and tear. all in a Read More..

  • Love/Hate

    3/23/10

    the Jon

    These were my first pair of Toms. I got them at the start of last summer (09). They still look good, but the heal did split on both shoes.
    I also have a pair of the brown Cordones, and they hav Read More..

  • Pretty much...

    3/21/10

    Nate

    the best shoes ive ever had! i thought they were comfortable the first day, but they just keep getting more and more comfortable as you keep wearing them. Good for wearing anywhere, and definitely hav Read More..

  • Great

    3/19/10

    JPCourter

    I still have my black burlap toms shoes it has been nearly a year, this are my favorite shoes plus I feel great when wearing because what TOMS shoes do. Helping a child in need just by buying a pair o Read More..

  • Look great, quality isn't the best.

    3/17/10

    Zach

    I've had the Black Burlap Classics for about a month and a half and they look great, but the quality in this pair wasn't very good. The heels on both shoes have ripped as others have stated. I don't e Read More..

  • Okay...

    3/13/10

    Alex

    So I got these, and they fell apart really fast. Like, they're wearable, but they look terrible now. So drummers, I would advise some canvas cause the burlap couldn't sustain the chain on my double ba Read More..

  • Great!

    3/12/10

    Tyler

    I love the style of these and they look great with everything I put on, but the bad thing is they wear out really quick. It may just be that I were them 24/7, but who knows! I loved them!

  • amazing!!!!

    3/5/10

    Jason

    i got these today, and i'm having a hard time taking them off they are so comfortable...i LOVE them :D

  • Awesome!

    3/3/10

    JB

    Recently just purchased these as my first pair of Toms. Really cannot beat the feel of these. Awesome fit and super comfortable!

  • Satisfied!!!

    3/2/10

    Po

    Just got my pair in the mail today, and they are amazing!!!

  • Simply the Best!!

    2/16/10

    Steve

    Let me tell you. I have eight pairs of TOMS and I never got disappointed. They are trendy, comfy, and help others. Simply the best shoes I've ever had.

  • Simply the Best!!

    2/16/10

    Steve

    Let me tell you. I have eight pairs of TOMS and I never got disappointed. They are trendy, comfy, and help others. Simply the best shoes I've ever had.

Black Burlap Men's Classics $54



(Sizing Help)

  • Mens Sizing Chart
    US/CA UK EU JP
    7 6 40 25
    8 7 40.5 26
    8.5 7.5 41 26.5
    9 8 42 27
    9.5 8.5 42.5 27.5
    10 9 43 28
    10.5 9.5 43.5 28.5
    11 10 44 29
    11.5 10.5 44.5 29.5
    12 11 45 30
    13 12 46 30.5
    14 13 47.5 31.5
  • Womens Sizing Chart
    US/CA UK EU JP
    5 3 35.5 22
    5.5* 3.5 36 22.5
    6 4 36.5 23
    6.5 4.5 37 23.5
    7 5 37.5 24
    7.5 5.5 38 24.5
    8 6 38.5 25
    8.5 6.5 39 25.5
    9 7 40 26
    9.5 7.5 41 26.5
    10 8 42 27
    11 9 42.5 28
    12* 10 43.5 29
  • Tiny TOMS Sizing Chart
    US/CA UK EU CM
    2.0 1.5 17.5 9.6
    3.0 2.0 18.5 10.4
    4.0 3.0 19.5 11.3
    5.0 4.0 21.0 12.1
    5.5 4.5 21.5 12.6
    6.0 5.0 22.0 13.0
    6.5 5.5 23.0 13.4
    7.0 6.0 23.5 13.8
    7.5 6.5 24.0 14.2
    8.0 7.0 24.5 14.7
    8.5 7.5 25.5 15.1
    9.0 8.0 26.0 15.5
    9.5 8.5 26.5 15.9
    10.0 9.0 27.0 16.4
    10.5 9.5 28.0 16.8
    11.0 10.0 28.5 17.2
    11.0 10.0 28.5 17.2
    11.5 10.5 29.0 17.6
  • Youth Sizing Chart
    US/CA UK EU CM
    12.0 11.0 30.0 18.1
    12.5 11.5 30.5 18.5
    13.0 12.0 31.0 18.9
    13.5 12.5 31.5 19.3
    1.0 13.0 32.5 19.7
    1.5 13.5 33.0 20.2
    2.0 1.0 34.0 20.6
    2.5 1.5 34.5 21.0
    3.0 2.0 35.0 21.4
    3.5 2.5 35.5 21.9
    4.0 3.0 36.0 22.3
    4.5 3.5 36.5 22.7
    5.0 4.0 37.5 23.1
    5.5 4.5 38.0 23.6
    6.0 5.0 39.0 24.0

*Extended sizes available only for select styles.

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One for One
The ultimate feel good purchase: ultra-light, comfortable TOMS Natural Burlap Classics in black

The foundation to the One for One movement: TOMS Classics. When Blake saw the traditional alpargata in Argentina, he recognized a solution to the shoeless children enduring hardship around him, and started TOMS. Argentineans have worn this style of shoe for generations, and now you can too. Enjoy this rebirth of a tradition with TOMS Natural Burlap Classics in black.
  • Burlap upper with TOMS toe-stitch, and elastic V for easy on and off
  • TOMS classic suede insole with rubber cushion for comfort
  • Latex sponge arch insert for added support
  • One-piece outsole made for flexibility and durability
Original Classics are available year-round. If your size is sold out, please bear with us – more are on the way. Sign up above to be notified when they arrive.

TOMS run true to size and are available in medium width only. We recommend ordering the size you normally wear in a casual or dress shoe. If you are typically in between sizes, we recommend going with the smaller one since TOMS will stretch slightly as you break them in.

For more information, see our sizing FAQ page.

TOMS.com accepts exchanges and returns within 60 days of receipt of your order. We can only exchange/return unworn products purchased from TOMS.com. We do not refund or reimburse shipping charges. Any merchandise considered worn upon return will be subject to a $10 re-stock fee.

For more information, visit our FAQ.

We are here to help. If you have any questions, contact us.

How We Wear Them View All

  • Patrick: We wear our TOMS when we are in love.  EVERYDAY!
  • Mary Kissa Lee: We wore our TOMS in Vegas! :)
  • Mark: Black Burlap Toms worn everyday while teaching English in Spain :-)
  • Brandon: I wear my toms while working on my jeep

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