TOMS Shoes Customer Service Team

We’re excited because Blake just told us we could officially offer the TOMS Happiness Guarantee. Here’s how it goes:

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and our main mission is to make you a happy TOMS customer-for-life. We’re on the front lines every day (we literally sit by the front door), we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

So give us a shout, we’d love to hear from you! We’re here from 9 am – 6 pm PST M – F. If you need to contact us after-hours or weekends, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 7am – 10pm PST M- F and 9am-6pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service EmailTOMS Shoes Customer Service PhoneTOMS Shoes Customer Service Live ChatTOMS Shoes Customer Service Twitter

Mens Ash Canvas Classics TOMS Shoes Side
Mens Ash Canvas Classics TOMS Shoes Side
Mens Ash Canvas Classics TOMS Shoes Top
Mens Ash Canvas Classics TOMS Shoes Zoom
Mens Ash Canvas Classics TOMS Shoes Hero
Style #001001A07-GREY

Black Canvas Men's Classics
Olive Canvas Men's Classics
Natural Canvas Men's Classics
Navy Canvas Men's Classics
Red Canvas Men's Classics
White Canvas Men's Classics

Top Sellers

Ash Canvas Men's Classics Khaki Harbour Men's Cordones Black Burlap Men's Classics    

You may also like

Natural Canvas Men's Classics White Canvas Men's Classics Ash Canvas Women's Classics Navy Canvas Women's Classics Green Plaid Men's Classics

How We Wear Them View All

  • hayden: I wear my TOMS on a tv
  • Sean: I wear mine on stage
  • Vanessa: Teddy and I wear our TOMS at Festival International in Lafayette, Louisiana!
  • stefani: toms on canada day! so comfy, wear them all the time

Reviews

Submit Your Review
Best-shoes-ever!!
Shawn

7/22/10

I bought these after watching something about TOMS on the Today show, and was VERY suprised by them when they came in. These are the BEST shoes I have ever worn, and I talk about/wear them everywhere! I wore them so much that they became grungy, then washed them by hand with a plastic brush and hand soap, and they look brand new! I recommend them to everyone.

comfortable and hip
OMNI

7/20/10

i've been wearing these shoes since i got them non-stop. they are amazingly comfortable and super hip. i will be getting another pair soon!

best. thing. ever.
Collin

7/18/10

i love these shoes. they came in the mail today and i wore them to a concert tonight. they are so comfortable. i love them.

best shoe ever
manny

7/13/10

these shes are great and super light weight and fit perfect and snug on my feet and the grey is awesome, goes with eveything. and shipping was fast.

These kicks rock!
Marty

7/9/10

i got my very 1st pair in the mail today. i was stoked outta my mind as i was opening the box. i pull-em out, slip-em on, i wasn't dissapointed one bit. it's the type of shoe i'd been lookin for. Very simple but with style and ultimately comfort is a win win for me. Definitely buying more pairs soon. Getting the black burlap classics and khaki harbour cordones!!! Tom's one of my favs now

Comfy Caz...
.: Raizo :.

7/4/10

Like most have already said ash goes with pretty much everything. Have these and the university rope soles in ash as well.
Both are dopeness!

However since it's always recommended to size down what Toms needs to do though is start making these in 6M sizes so us 7M guys have something to stretch into! :) That or offer more identical styles in the Women line so we can take advantage of the sizing...

p.s. M = Men's Sizing

.
Erick

7/4/10

Can you please make these vegan
or any other classic Canvas vegan
with just a single color please?

Comfy, but they fade.
BlakeyD

6/16/10

At first the shoes were a little tight. I ordered mine in the size that I normally get most of my shoes in. After two days the fabric stretched and they became an extension of my feet. I really enjoyed the look and feel. I do not advise wearing them through winter though, as it was quite cold. My only problem with the shoe was the color. I ordered the ash grey and over time they turned brown, either due to uv bleaching or just a high amount of usage. This was my first pair of toms and it will not be my last. My shoes fit great and look even better. I would recommend them to anyone.

...
Doreen

6/16/10

Haven't got mine yet... but do they look good with shorts?

Sweet.
Bwawwie

6/7/10

These shoes are great. I've had mine for about a month and they are great. The leather sole is going black from usage which is normal. Mine smell but it isnt that bad. And you can put them in the freezer to kill the smelly bacteria. Can't wait to get anchor ones as my next pair. And then red.

how do i keep my feet from smelling?
Markus

6/2/10

shoes are so comfortable. im just wondering i have 3 pairs of toms already and somehow each pair manages to make my feet smell. does anyone here know how i can prevent that from happening?
email me at markus_beavis@Hotmail.com
please you'd be helping me a lot >.<

excited
irv

5/31/10

my friends have these shoes and they look great, cheap to buy and comfortable my first pair are coming in thats the bad thing i got to wait a bit to get em!! excited to get my ash canvas classics

Love 'em
Ellis

5/28/10

Put simply: I love these shoes! TOMS shoes are lightweight and a great replacements for flip-flops. I was afraid when mine came in the mail that they were too big but the extra room is fine. If you are thinking about it, get them, you won't regret it!

Creed Signed These Shoes!!
Grant Garner

5/24/10

iv had these for a long time now and i was at a creed concert last saturday. and i got to meet them at the end but i didnt have anything for them to sign. so i took off my shoes and they all autographed them and i continue to wear them now. but i might order a new pair soon and put these up for special reasons. I love these shoes!!

AMAZING!
Derek

5/20/10

these are quite literally the best shoes ever, I am never going back from TOMS again!!

amazing
OB

5/19/10

i work in a shoe store in the u.k and i think practically all of the 30 staff here have Toms. So comfy, i have 3 pairs now, they last for ages as well!!

like em love em cant get enough of em
Tony T.

5/16/10

Theyyyyyyyyy'rrrre Grrrrrrrrrrreat!

Wow...
En `-`

5/15/10

Absolutely LOVE these shoes. I've never been able to wear shoes without socks, but these are comfortable enough to wear with, or without socks! I went a size smaller than i usually wear, and they were pretty tight, but after a week they stretch to a perfect size. Waiting for the next pair now :D

Girls???
asdkf;ls

5/15/10

Can girls buy the guy Toms and they still look/be the same? Because I am wondering if the guys shoes will be wider than the girls, and they have more styles and more in my size

awesome-ness
NICK

5/14/10

Seriously, best shoes ever. Ash is the sickest color. But so is the blue. So awesome.

Pure comfort
Joshua

5/13/10

The shoes are so comfortable and light weight. Plus the Ash color goes with just about everything. I did buy mine a half size smaller, because they do stretch. I'd advise going to a store to try them on before you buy your first pair of Toms.

Best Shoes i've ever worn.
Aaron

5/11/10

if you can't decide a colour, go with ash. best shoes ever. :)

Amazing!
Elliot

5/10/10

These are simply the best shoes I've ever purchased. Comfy, stylish, can't wait to buy more!

great
B Burn

5/6/10

great shoe just got them in the mail 3 days ago, want to get some more, except i dont know which 1 to get next, they r really comfortable!

Best shoes ever.
Josh

5/6/10

These were/are my first pair of Tom's ever! They were sooo comfortable...till they broke cause I wore them too much! I actually had to wear another pair of shoes today and I realized how much they hurt my feet compared to Toms. I'm never going back to any other kinda shoe again. Best shoes i've ever worn.

Vegans!
Jay Chumpy

5/5/10

Please please /please/ make some vegan versions of these or any of the other classics.

great
jake

5/2/10

just got my first pair today and they were extremely comfortable when i first put them on

Grand Shoes
GrantGarner

5/1/10

i bought a pair of these a month or 2 ago at this store in Charlotte NC and they are great. the only problem is that after a week or something of wearing them, they smell really bad. so i wash them about every week now. these are still great shoes and they feel pretty comfortable

cant wait omg
Dylan

4/30/10

uhhhhh i just ordered my pair of toms and i am so excited but i got them a size big will they be 2 lose

cant wait omg
Dylan

4/30/10

uhhhhh i just ordered my pair of toms and i am so excited but i got them a size big will they be 2 lose

Revolutionay Shoes
Kandeh

4/30/10

Love these shoes, they are so comfy. the only problem is that I didn't know they ran a little big, so they don't fit as tightly as I would like. but over all they are the best pair of shoes I've ever owned. HANDS DOWN. I can't wait to get my next pair.

Great shoe
Adrian

4/29/10

Love the shoes, they are mad comfy, only problem i had was the shipping to Connecticut took like 11 days, so if you want new shoes, order them in advance =)

Uhhh where else can u get toms
Dylan

4/28/10

Uhhh where else can u get toms

Can't Wait
Nicholas

4/27/10

I'm really excited about getting my new shoes!! just ordered them, and I am glad that Tom's is giving a child in need a pair of shoes

Amazing
Donna

4/23/10

Best shoe that I have ever worn. The fit was true for my little size 5. The elastic gusset helps with my very high arch.

Awsome
Steve

4/22/10

Ah my god how cool are these Toms I love them so so much I'm going to get another pair next week I think.

PLAIN VEGAN PLEASE
Sam

4/19/10

Please make the classics in black, grey, and navy VEGAN!

Ash Canvas
JAMIN

4/18/10

You should make these in youth or just more guy styles in youth

GREATNESS!
James

4/17/10

I just received my first pair and they are amazingly comfortable! Can't wait to get my next pair!!!

Yes, PLAIN VEGAN shoes
Ben

4/15/10

Please do make a line of vegan classics! I won't buy a pair of TOMS shoes until we have vegan classics, simple and stylish!

ash canvas
Austin

4/13/10

Are these pair of shoes comfortable i need to kknooww

plain VEGAN shoes
james

4/13/10

please, please, please make a vegan shoe in plain, solid colors, in the "classic" style. just like these, minus the leather.

love em
Josh

4/13/10

ordered these last week, they came in today and i absolutely love them. cant wait to get my next pair

I LOVE THEM!
jenn

4/12/10

I just bought my first pair of ash canvas classics at aritzia and i love them! SUPER comfy and completely satisfied with them! too bad it's April i don't want to wear them in the rain. But defiantly going to buy more later in the future.

LUUVVVV. THEM. THEY. ROCK.
ALEXIS

4/12/10

I just got mine at Nordstroms these are MAJORLY comfy and go with EVERYTHING they are more brown than shown here, but still ROCK! GOES WITH EVERYTHING AND DOES STRETCH!!!!!!!!!!
<3 <3 <3 <3 :) THANKS TOMS!
<3 LEXIII

Amazing!
Sarah!

4/12/10

These are the best shoes i have ever spent money on!! I just bought my first pair cant wait to buy more!! Fantastic Shoes!

Best Shoes I Have Ever Put My Feetses In.
CJ Is Beast

4/10/10

These Are Literally The Best Shoes I Have Ever Gotten. I Will Always Wear TOMS Now And Nothing Else.

Super Cute!
Katelyn

4/9/10

I absolutely adore my Ash Canvas TOMS! They are super cute and go with everything! They are my second pair and probably my favorite just because they are so versitile!

pretty good
Israel

4/8/10

love these shoes!! the only complaint i have is ive had these shoes for a few months now and theyve reallyyyyy faded bad and now theyre like brown :/
ive tried to wash them to see if its dirt but they just look the same
other than that i love em :D

best pair of shoes i ever had!!
Travis

4/6/10

the Canvas Classics go with everything and they are super comfortable!!!! i was really surprised on how comfortable they are. and of course you have to love the fact that somewhere a little child will get a free pair of shoes, and in a way you and the child are somehow connected by having the same pair of shoes on!!! nice job Blake!

whoo
none

4/4/10

best shoes ever!!!!!!!!!!!!!!!! im not joking.

Best pair of shoes
Lauren

4/2/10

These shoes are incredible. I get sad when I have to take them off. They even survived my dog chewing them and that says a lot. I love the colour, it's so versatile! They go with everything. I have a couple pairs of TOMS, mos def ordering some more.

Best thing since buttered toast (besides Skillet)
Drew

4/1/10

Ok, so i just got my ash TOMS today, and as soon as i put em on i knew that these shoes were awesome! They are super comfortable, and even though they feel a little loose, it's not that bad. Be sure to order a half size smaller than your actual shoes (if you wear NB tennis shoes like i do). And the fact that a kid in a third world country is gettin a pair just like mine is awesome. This is the ultimate feel-good purchase! Buy a pair NOW!!!!!!! :)

For Travel and for Fashion Utility
Alicia

4/1/10

I love my ash TOMS. I love how I can wear them with anything. They're extremely comfortable with the leather in sole, are easy to pack for travel and get alot of notice when I was at the Dallas airport. I had people complimenting me on them! Definitely a staple shoe to buy. The Ash, navy and red.

too legit.
Henry

4/1/10

just got thee ash canvas and they are sick!!! it fits me a lil bit tight but ill break them in. definetly best shoe too go fixie riding./

its legit
anthony

3/30/10

just got my ash canvas classics indeed worth the money plus it does not hurt to give back to those in need. the official summer shoe these will be worn all the time one of the best shoes i have ever had

worth the buy
manjon

3/29/10

At first this shoe was really tight on my foot but after two weeks or so they got broken in and they fit perfect now.

Solid
Red

3/28/10

I just got em in the mail and i love the way they look and their comfort. The only thing I can complain about is that I hope the price comes down so I can buy even more.

Pretty Sweet
Liam

3/28/10

I love the color, and they're very comfortable. I had to get a half-size larger, but they feel as if you're walking on air!

LEGIT
CABRUNNER

3/26/10

Wow, these shoes are amazing. But the one thing that stinks, is that being im pigeon toad, the back of my left foot started tearing.. other than that, they are freakin amazing, comfortable shoes.

LOVELY!
WILLLLLAY!

3/22/10

I love these shoes. Ive worn them everyday for about 5 months, and theyre STILL in great condition. They're sooooopa comfortable tooo. I LOVE THEM!

I love 'em!
Blondie

3/16/10

They seriously are the best shoes I've ever owned! I love the color, the gray seems to go with everything I wear! My love for TOMS all started here!

It all started here ..
Dan

3/14/10

My love of TOMS all started right here with the Ash classics. Just a great over all shoe that opens many doors for folks wanting to know where I got the unique footwear. Nothing like being able to share the story that is TOMS. A classic shoe from a classy company ...

Best shoes ever!
frodofan

3/10/10

I love my Ash TOMS Classics. They, and my other TOMS are the most comfortable shoes I own. The only thing that bothered me a little about them is that when they get dirty, they are quite difficult to clean. However, I love to wear them just the same! Make sure you order true to your size! Thank you TOMS! :D

Must... Buy... More
DB

3/4/10

These lightweight shoes pack a punch. They are super stylish and super comfortable, always a plus when you have both. The ash was my first pair given to me as a gift. Now I'm definitely buying another pair, or two, or three...

Best Shoe...
Umang

3/4/10

I just bought them in preparation for the Omaha Young Professionals Summit...let me tell you...for my spending dollars, these are totally worth every dollar...considering you are really buying 2 pairs of shoes...one for you...and one to have Blake give away! Great job Blake!

Ash Canvas
Brooks

3/2/10

These shoes are really great. Quite inexpensive for two pairs of shoes, and they are surprisingly comfortable. I should warn you though... I didn't consider that I would be wearing TOMS without socks, and ordered my normal shoe size. They fit a tiny bit too big, so consider that when you make your purchase. The next pair I buy will be a half size smaller.
Overall, great shoes. I highly recommend them.

perfect for healing
leah

2/13/10

my dad wore these Ash TOMS for weeks after having neck surgery. they were the perfect slip-on comfort his neckbrace required.

Best color classics!!!
JB

2/12/10

No wonder the ash is so popular! I got these in the mail and knew immediately I selected the right color for me.

Ash Canvas Men's Classics $44.00

The ultimate feel good purchase: ultra-light, comfortable canvas Classics in ash Read More


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One for One

Product Details

The foundation to the One for One movement: TOMS Original Classics. When Blake saw the traditional alpargata in Argentina, he recognized a solution to the shoeless children enduring hardship around him, and started TOMS. Argentineans have worn this style of shoe for generations, and now you can too. Enjoy this rebirth of a tradition with TOMS Original Classics in ash.

Canvas upper
Soft leather insole
Arch and heel support
Durable rubber outsole