100% Happiness Guarantee
You see, we actually WANT to talk to you if you have any questions, concerns or issues with your order. We have a team of experts who know our shoes inside and out, and our mission is to make you a happy TOMS customer for life. We're on the front lines every day. (We literally sit by the front door). We know how our shoes fit, how they wear and how they style. And we're just as familiar with our eyewear and Marketplace goods. We'll work with you to ensure that you're happy with every purchase you make at TOMS.com. Guaranteed.
So give us a shout; we'd love to hear from you! If you miss us, no worries, leave a message and we'll get back to you shortly. Simple as that, no hassle.