TOMS SHOES LOGO

One for One
  • TOMS Shoes Customer Service Team

 

Your satisfaction is important to us, so we have the TOMS Happiness Guarantee. Here’s how it goes:

 

You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and whose main mission is to make you a happy TOMS customer-for-life. We’re on the frontlines every day – we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.

 

So give us a shout, we’d love to hear from you!

 

We’re here from 6 am – 6 pm PST M – F. If you need to contact us after-hours, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 6am – 6pm PST M – F and 6am – 3pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!

 

Hope to talk soon,
The Shoe Crew

TOMS Shoes Customer Service Email TOMS Shoes Customer Service Phone TOMS Shoes Customer Service Live Chat TOMS Shoes Customer Service Twitter


To show support of the TOMS mission, Threadless has started a t-shirt design competition to support our favorite holiday, One Day Without Shoes.

One Day Without Shoes is an effort to bring attention to the impact a simple pair of shoes can have on a child’s life.

Your challenge is to design a tee capturing the spirit of One Day Without Shoes.

In addition to helping promote One Day Without Shoes, the winner of the design contest will receive:
• A year’s worth of TOMS (one pair per month for 12 months)
• The opportunity to design an official TOMS t-shirt
• $500 Threadless Gift Certificate
• $2,000 in cash

You can enter your t-shirt design from February 1st through the 21st.

Find out more at threadless.com/loves/tomsoneday

About Threadless:Threadless is an online community-based t-shirt company with an ongoing, open call for submissions. www.Threadless.com