Your satisfaction is important to us, so we have the TOMS Happiness Guarantee. Here’s how it goes:
You see, we actually WANT to talk to you if you have any questions, concerns, or issues with your order. We have a team of experts who know our shoes inside and out, and whose main mission is to make you a happy TOMS customer-for-life. We’re on the frontlines every day – we know how they fit, how they wear, how they style, and will work with you to ensure that you’re happy with every purchase. Guaranteed.
So give us a shout, we’d love to hear from you!
We’re here from 6 am – 6 pm PST M – F. If you need to contact us after-hours, get in touch with us on Live Chat or Twitter. We’re chatting/tweeting 6am – 6pm PST M – F and 6am – 3pm Sat and Sun. If you miss us, no worries, leave a message and we’ll get back to you shortly. Simple as that, no hassle!
To show support of the TOMS mission, Threadless has started a t-shirt design competition to support our favorite holiday, One Day Without Shoes.
One Day Without Shoes is an effort to bring attention to the impact a simple pair of shoes can have on a child’s life.
Your challenge is to design a tee capturing the spirit of One Day Without Shoes.
In addition to helping promote One Day Without Shoes, the winner of the design contest will receive: • A year’s worth of TOMS (one pair per month for 12 months) • The opportunity to design an official TOMS t-shirt • $500 Threadless Gift Certificate • $2,000 in cash
You can enter your t-shirt design from February 1st through the 21st.
